About the job
FULL TIME
REMOTE
Position: Operations Manager – E-Commerce & Inventory (DTC + Subscription Model)
Type of contract: Full-Time / Remote
Working Hours: Monday–Friday
Join us from anywhere in the world and contribute to the operational success of a rapidly growing DTC brand!
About the Company
We are an innovative and fast-expanding DTC brand, leveraging a blend of direct-to-consumer and subscription models. Our mission is to deliver outstanding customer experiences through top-notch operations, seamless supply chain management, and precise inventory planning.
Scope of the Role
We are on the lookout for an experienced Operations Manager with a strong background in e-commerce. You will be responsible for overseeing inventory management, forecasting, production planning, and coordination across multiple warehouses. Your efforts will ensure that our products are always in stock, operational visibility is maintained, and our scaling initiatives are executed without excessive capital being tied up in inventory.
The perfect candidate will have extensive experience in managing DTC operations, particularly within subscription-based brands, and possess the ability to balance predictable recurring demand with the dynamics of rapid growth.
Duties and Responsibilities
Inventory Management & Supply Planning
- Ensure real-time accuracy of inventory across all sales channels and warehouses (Shopify, Amazon FBA/FBM, Walmart, etc.).
- Monitor inventory at all stages: on hand, in transit, inbound, reserved, and forecasted.
- Provide clear visibility so the team is always informed about inventory positions and upcoming stock.
- Implement effective inventory control systems to minimize discrepancies, stockouts, and overstocks.
Forecasting & Production Coordination
- Develop and refine demand forecasts based on sales trends, subscription cycles, promotions, seasonality, and product launches.
- Manage relationships with suppliers and manufacturers regarding lead times, MOQs, and production schedules.
- Optimize purchasing to prevent stockouts while minimizing unnecessary capital tied in inventory.
- Create monthly and quarterly forecasting models to support aggressive growth plans.
Warehouse & Logistics Oversight
- Oversee the movement of inventory across multiple domestic and international 3PLs.
- Track inbound shipments, receiving timelines, and fulfillment accuracy.
- Coordinate Amazon FBA replenishment considering restock limits, storage fees, and performance metrics.
- Enhance shipping timelines, returns processes, and overall fulfillment operations.
Channel Operations (Multi-Platform)
- Manage operational performance across various platforms and channels.
