2nd/3rd Line Support Engineer

Focus IT RecruitmentNorth London

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

The successful candidate should have at least 2 years of support experience with the following skills:* Proficiency in Microsoft Operating Systems (Desktop and Server, including Small Business Server)* Knowledge of Active Directory, Exchange, SQL, Hyper-V, Office 365* Strong understanding of Microsoft Office applications* Network administration skills (Firewalls, Shares, permissions, configurations, CCNA, etc.)

About the job

The ideal candidate will possess comprehensive experience in supporting end users, preferably within a Managed Services Provider environment. We are looking for someone who is confident, outgoing, and possesses excellent communication skills, both verbal and written. You will be self-motivated and able to work independently, managing technical requests efficiently.

In this hands-on role, you will provide top-notch technical support, including VIP telephone assistance and potential client-side support. Strong technical abilities are essential to ensure timely resolution of operational requests.

About Focus IT Recruitment

Focus IT Recruitment is a reputable company specializing in IT staffing solutions, connecting skilled professionals with leading organizations in the technology sector.

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May 4, 2026

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