About the job
About Lorikeet
Lorikeet is revolutionizing customer support with our cutting-edge AI technology tailored for complex sectors such as fintech, healthtech, marketplaces, and delivery services.
Our mission is to streamline support responses through advanced, customizable AI, allowing support teams to focus on intricate cases rather than sifting through countless simple tickets. By liberating teams from reactive support, we empower them to provide personalized concierge services for their customers.
Our dynamic team combines expertise from industry leaders, including an early member of Google's generative AI team and operational strategists from Stripe. We are rapidly expanding our customer base, boasting paying customers and a robust sales pipeline. Having secured over USD 50 million in funding from prominent VCs and angel investors, we are poised for significant growth.
Our esteemed clients include:
- The largest telehealth company in Australia
- The leading bank for teens in the US
- One of the largest NFT marketplaces by trading volume
- One of the foremost Web3 gaming companies
- Numerous enterprise clients managing over 1 million support tickets annually.
Why Join Us?
Inclusive and Flexible Culture: We pride ourselves on a mature, low-ego, high-trust environment where collaboration thrives. We champion work-life balance and actively seek to build a diverse team, welcoming applicants from all backgrounds.
Competitive Compensation: Our high-performance culture is matched with attractive compensation packages that include uncapped commissions and equity stakes. We treat our team like partners and keep them informed with monthly updates akin to our investors.
Innovative Technology: Join us at the forefront of AI development as we shape the future of customer service.
