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Account Management Officer

MayaniphSan Juan
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Essential Qualifications:2-5 years of professional experience post-undergraduate, ideally in consumer or enterprise technology, e-commerce, consulting, business management, administration, finance, marketing, or similar fields. Outstanding negotiation and decision-making abilities. Excellent communication skills. Strong business acumen and attention to detail. Proficient analytical problem solver: capable of generating and interpreting insights from data, prioritizing them, and translating them into actionable product offers and solutions for customers. Preferred Qualifications:Interest or experience in the food or agriculture sector. Background in an online marketplace or similar consumer technology organization. Experience in strategy or product-focused roles.

About the job

As an Account Management Officer, you will be the key liaison between Mayaniph and our corporate clients, focusing on nurturing and expanding existing accounts to foster lasting partnerships.

Key Responsibilities:

A. Account Management

  • Serve as the main contact for all client inquiries and needs.
  • Enhance client relationships to secure long-term engagements with corporate accounts.
  • Maintain precise enterprise documentation, tracking contract updates and renewals diligently.
  • Collaborate with leadership and cross-functional teams, including technology, supply chain, sales, and marketing, to effectively implement product and platform strategies.
  • Design customized solutions for enterprise clients, ensuring seamless operational integration (e.g., special fulfillment arrangements, custom discounts, etc.).
  • Acquire a deep understanding of our products and services to effectively upsell and cross-sell to clients.

B. Commercial Analytics

  • Create comprehensive account performance reports.
  • Analyze quantitative and qualitative data to evaluate the relevance of our offerings and pinpoint key products to enhance sales.
  • Gather client feedback and implement necessary adjustments.

About Mayaniph

Mayaniph envisions a Philippines where smallholder farmers enjoy improved livelihoods by transforming the way consumers purchase their food through innovative e-commerce solutions. We seek individuals who are dedicated to making a positive impact on the lives of smallholder farmers through groundbreaking agri-tech innovations.

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