Account Manager at CommandLink | Remote (Philippines)

CommandLinkRemote (Philippines)

Remote Full-time

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Key Responsibilities:Manage and nurture a portfolio of accounts to promote customer satisfaction and retention. Conduct regular check-ins and business reviews with clients to ensure alignment and address any concerns. Collaborate with internal teams to develop tailored solutions for clients. Identify opportunities for upselling and cross-selling products and services to clients. Maintain accurate records of customer interactions and account status.

About the job

About Your New Role:

The Account Manager is tasked with overseeing and expanding a portfolio of customers at CommandLink, acting as the main commercial contact throughout the customer journey. This role combines relationship management, revenue growth, and strategic account planning to enhance customer retention, facilitate upselling, and foster long-term partnerships.

You will actively engage with mid-market and enterprise clients through regular communication, executive business reviews, and consultative account strategies. The aim is to maximize customer satisfaction while increasing wallet share through upgrades, cross-selling, and renewals, all contributing to revenue growth and maintaining CommandLink’s impressively low churn rate.

Collaboration is key, as you will work closely with Sales Directors, engineering teams, and sales leadership to identify growth opportunities, execute expansion plans, and provide an exceptional customer experience.

About CommandLink

About CommandLink:CommandLink is a pioneering global SaaS platform that delivers integrated network, voice, and IT security solutions. Our mission is to assist corporations in consolidating their core infrastructure with a single vendor while leveraging our proprietary platform for enhanced management. CommandLink is recognized for its innovative approach and has received accolades such as the SD-WAN Product of the Year. Our commitment to tackling industry challenges has positioned us as leaders in delivering advanced IT solutions.

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Account Manager at CommandLink | Remote (Philippines)

CommandLink

Full-time|Remote|Remote (Philippines)

About Your New Role:The Account Manager is tasked with overseeing and expanding a portfolio of customers at CommandLink, acting as the main commercial contact throughout the customer journey. This role combines relationship management, revenue growth, and strategic account planning to enhance customer retention, facilitate upselling, and foster long-term par…

Mar 15, 2026

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