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Account Manager at Skello | Paris

SkelloParis
On-site Full-time

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Experience Level

Experience

Qualifications

Key Responsibilities:Manage and nurture client relationships to ensure satisfaction and retention. Identify opportunities for upselling and cross-selling within the existing client base. Collaborate with internal teams to deliver exceptional service and support to clients. Monitor client health metrics and proactively address any issues. Prepare and deliver regular reports on account status and growth opportunities. Qualifications:Proven experience in account management or a similar role. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work collaboratively in a team-oriented environment. Fluency in French and English is required.

About the job

Skello Overview
 
At Skello, we are revolutionizing HR solutions to effectively schedule and manage field teams.
 
In Europe, field teams comprise 50% of the workforce, yet only 20% of digital solutions cater specifically to their needs.
 
Skello was founded to bridge this gap: a collaborative and intuitive platform that simplifies the daily operations of managers and employees by optimizing and automating key tasks.
 
We place field teams at the heart of everything we do. With intelligent tools like our Skello Assistant and smart planner, we directly address their unique needs.
 
Our ambition is clear: to become the leading HR solution for all field teams across Europe.
 
Skello by the Numbers
 
• 7 key sectors  
• 25,000 businesses trust Skello today.
• 600,000 employees use Skello daily.
• The Skello team consists of over 400 collaborators.
• 3 European hubs: Paris, Lille, and Barcelona
 
Our Company Culture
 
We know that to achieve our mission, we must live our values every day: SHIFT.
Set the bar higher every day
Have each other’s back
Imagine tomorrow, start today
Focus on customers first
Take work seriously, not ourselves
 
 
Role Context
 
As an Account Manager, you will join Skello's Account Strategist team, a strategic role at the intersection of sales and client satisfaction. Our mission? To drive revenue growth post-sale of our solution and secure our income by fostering loyalty within our existing client base.

About Skello

Skello is at the forefront of developing HR solutions tailored for field teams, addressing the unique challenges they face in the workforce. By leveraging innovative technology, Skello enhances operational efficiency and employee satisfaction, aiming to transform the landscape of HR in Europe.

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