About the job
WeTravel is building a new Account Management team in Sydney to support our growing community of travel organizers across Australia. This role sits at the heart of our customer experience, helping clients get the most from our platform and ensuring they feel supported every step of the way.
What You Will Do
- Build strong relationships with a diverse range of travel organizers, from independent operators to larger businesses.
- Guide clients through their journey with WeTravel, answering questions and resolving issues promptly.
- Identify opportunities to introduce clients to additional features and services that fit their needs.
- Work closely with Sales, Customer Support, and Product teams to share feedback and help shape our platform’s evolution.
Our Team Culture
Account Managers at WeTravel collaborate across departments and play a key role in our clients’ success. Adaptability and clear communication matter here, as each client brings unique goals and challenges. Trust-building and creative problem-solving are valued every day.
What We Look For
- Curiosity and a proactive approach to supporting others.
- Comfort working with clients of all sizes and backgrounds.
- Strong communication and relationship-building skills.
- Interest in helping travel businesses grow and succeed.
This position is based in our Sydney office.
