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Account Manager - Drive Growth and Relationships

ClutchMississauga, Ontario, Canada
On-site Full-time CA$96K/yr - CA$106K/yr

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Experience Level

Manager

Qualifications

Qualifications: Proven experience in account management or sales, preferably in the automotive or retail sector. Strong communication and interpersonal skills. Ability to identify client needs and provide tailored solutions. Experience with CRM tools and data analysis. A proactive approach to problem-solving and account management. Willingness to learn and adapt in a fast-paced environment.

About the job

Clutch, based in Toronto, is Canada’s leading online used car retailer serving customers in Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Since 2017, Clutch has delivered vehicles directly to customers’ doors and offers a 10-Day Money-Back Guarantee on every purchase. The company has earned recognition on the Globe & Mail’s Top Growing Companies list for five consecutive years, as well as Deloitte’s Technology Fast 50™ and Fast 500™. Clutch is backed by investors such as D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. More information is available at clutch.ca.

Role overview

This Mississauga-based Account Manager position centers on growing and maintaining Clutch’s wholesale portfolio. The role involves building strong relationships with clients, driving repeat sales, and expanding the portfolio by acquiring new dealer accounts. Success depends on understanding client needs, spotting business opportunities, and engaging in proactive outreach across multiple channels.

What you will do

  • Manage and grow a portfolio of wholesale accounts by building relationships that drive sales, increase bid activity, and maximize account value.
  • Identify and onboard new dealer accounts through prospecting and converting new business opportunities.
  • Increase account activity and auction participation on platforms such as Eblock and Openlane by generating demand and securing autobids.
  • Hold purposeful, sales-focused conversations with clients to match inventory to their needs and encourage bidding.
  • Oversee the full auction cycle: generate demand before auctions, drive participation during auctions, and follow up afterward for feedback.
  • Maintain consistent account management by prioritizing outreach and re-engaging inactive accounts as needed.

About Clutch

Clutch is the largest online used car retailer in Canada, committed to transforming the car buying experience. With significant recognition in the industry and a robust backing from leading investors, we aim for continuous growth and innovation in the automotive space.

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