Account Manager - Dutch Speaking for Belgium Market

DeliverooManchester - Main Office

On-site Full-time

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Experience Level

Experience

Qualifications

Strong communication skills in Dutch and English. Experience in account management or client services. Ability to analyze data and derive actionable insights. Proficiency in leveraging technology to drive partner success. Passion for the food and beverage industry.

About the job

Account Manager - Dutch Speaking for Belgium Market

Become part of our vision to revolutionize how people shop and dine, where impact, innovation, and growth are at the forefront of our operations. Our Commercial team is integral to Deliveroo’s marketplace, influencing how we engage with restaurants, grocers, and new sectors worldwide. From negotiating pivotal partnerships to unlocking fresh revenue opportunities and developing data-driven growth strategies, we tackle significant challenges that propel the business forward. If you excel in dynamic commercial settings and aspire to shape the future of a global brand, our team is the perfect fit for you.

We are seeking an Account Manager - Dutch Speaking for the Belgium Market to join our Manchester team. In this capacity, you will empower our restaurant partners in Belgium to maximize their potential on our platform, providing insights on various aspects from marketing strategies to operational excellence.

Discover more about our Commercial team , understand our motivations, our working style, and what you can anticipate.

Key Responsibilities

You will be part of the Small Medium Business (SMB) team, a vibrant group dedicated to supporting the backbone of our marketplace, local independent restaurants, through a desk-based consultancy model to drive their success.

Your daily tasks may include:

Portfolio Management: Oversee a diverse portfolio of accounts utilizing a desk-based approach, leveraging phone, email, and video calls to facilitate partner growth.
Relationship Building: Cultivate and sustain enduring relationships with Belgium's partner network, ensuring high-quality service and fostering positive outcomes for both our partners and Deliveroo.
Campaign Implementation: Enhance engagement with national and local marketing initiatives, boosting key metrics such as restaurant retention and order volume.
Cross-Department Collaboration: Serve as the liaison between your restaurant partners and internal Deliveroo teams to ensure our technology and solutions align with specific partner requirements.
Performance Enhancement: Analyze data to pinpoint obstacles to success and offer innovative solutions that assist partners in delivering an exceptional delivery experience.

Qualifications for Success

The ideal candidate will possess substantial expertise in several of the following areas and a desire to develop in others:

Strong communication skills in Dutch and English.
Experience in account management or client services.
Ability to analyze data and derive actionable insights.
Proficiency in leveraging technology to drive partner success.
Passion for the food and beverage industry.

About Deliveroo

Deliveroo is a leading food delivery company dedicated to transforming the way people enjoy food. Our innovative platform connects customers with local restaurants and grocery providers, ensuring a seamless and delightful dining experience.

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