Account Manager, Fulfillment

FaireSan Francisco, CA

On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, you should possess a strong background in account management or customer success, with a proven track record of managing client relationships and driving business growth. A data-oriented mindset with the ability to analyze metrics and derive actionable insights is essential. Excellent communication skills, both written and verbal, are necessary to effectively coach and collaborate with brands.

About the job

About Faire

Faire is an online wholesale marketplace focused on supporting local businesses. The company connects independent retailers with brands and products from around the world, using technology and data insights to help small businesses compete in the retail space. Faire’s mission centers on strengthening local economies by empowering entrepreneurs and independent stores.

Role Overview: Account Manager, Fulfillment

The Account Manager, Fulfillment manages post-onboarding relationships for a selected group of brands in the Fulfilled by Faire (FbF) program. This role combines elements of customer success, strategic account management, and operational consulting. The main goals are to retain brands, increase the number of addressable SKUs within FbF, and grow non-Faire wholesale volumes on the platform. The Account Manager helps expand each brand’s distribution through FbF.

Strong relationship management skills and the ability to communicate data-driven insights are important for this position. The Account Manager translates operational metrics into commercial discussions, coaches brands on the benefits of FbF, and proactively identifies accounts at risk of leaving the program.

Key Responsibilities

Business Reviews & Brand Relationships

Lead the QBR (Quarterly Business Review) and MBR (Monthly Business Review) process for assigned brands. Prepare, deliver, and follow up on structured business reviews that connect FbF operational health with brand revenue results. Note: This work focuses on Fulfillment and is separate from BSM responsibilities.

About Faire

Faire is an innovative online wholesale marketplace dedicated to empowering local businesses. Our platform connects independent retailers with exceptional products, enabling them to thrive in a competitive market. We leverage technology and data to support small businesses and promote community growth globally.

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Account Manager, Fulfillment

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Full-time|On-site|San Francisco, CA

About Faire Faire is an online wholesale marketplace focused on supporting local businesses. The company connects independent retailers with brands and products from around the world, using technology and data insights to help small businesses compete in the retail space. Faire’s mission centers on strengthening local economies by empowering entrepreneurs and independent stores. Role Overview: Account Manager, Fulfillment The Account Manager, Fulfillment manages post-onboarding relationships for a selected group of brands in the Fulfilled by Faire (FbF) program. This role combines elements of customer success, strategic account management, and operational consulting. The main goals are to retain brands, increase the number of addressable SKUs within FbF, and grow non-Faire wholesale volumes on the platform. The Account Manager helps expand each brand’s distribution through FbF. Strong relationship management skills and the ability to communicate data-driven insights are important for this position. The Account Manager translates operational metrics into commercial discussions, coaches brands on the benefits of FbF, and proactively identifies accounts at risk of leaving the program. Key Responsibilities Business Reviews & Brand Relationships Lead the QBR (Quarterly Business Review) and MBR (Monthly Business Review) process for assigned brands. Prepare, deliver, and follow up on structured business reviews that connect FbF operational health with brand revenue results. Note: This work focuses on Fulfillment and is separate from BSM responsibilities.

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Senior Applied AI/ML Scientist - Advertising Bidding Solutions

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Full-time|$192K/yr - $264K/yr|On-site|San Francisco, CA

About FaireFaire is revolutionizing the wholesale marketplace, advocating for local businesses by connecting independent retailers worldwide. We believe in the power of local entrepreneurship, where independent shops can thrive and compete against giants like Walmart and Amazon. Our innovative technology, data analytics, and machine learning empower these businesses to discover unique products that resonate with their communities. By supporting local economies, we are committed to driving positive change globally. Join us in our mission to empower local businesses and make a difference!About this RoleAs a vital member of our Ads Data team, you will play a crucial role in developing cutting-edge advertising solutions for the wholesale sector. You will influence the design and functionality of our auction system, focusing on bidding strategies, pacing, pricing, and budget optimization. Utilizing our proprietary conversion data, you will train models that yield significant business outcomes for our partners. This is an exceptional opportunity to make a substantial impact in a rapidly growing division that is a key strategic focus for Faire.Collaborating with engineers, product managers, and designers, you will contribute to systems that not only demonstrate technical sophistication but also enhance profitability for both our brands and Faire.

Mar 4, 2026

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Trust and Safety Strategy Lead

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Full-time|On-site|San Francisco, CA

As the Trust and Safety Strategy Lead at Faire, you will play a pivotal role in shaping our approach to ensuring the security and trust within our marketplace. You will be responsible for developing and executing strategic initiatives that promote a safe environment for our users, driving policy development, and collaborating with various teams to implement safety measures and risk management protocols.This position is ideal for a strategic thinker with a strong background in trust and safety, who thrives in a fast-paced, innovative environment.

Apr 8, 2026

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