Account Manager - Nordics

frisbiiCopenhagen, Hovedstaden, Denmark

On-site Temporary

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Your Key Responsibilities:Comprehensive Customer Management: You will understand the complete context of our clients' needs, engaging with them proactively to deliver tailored solutions. Relationship Building: Act as the bridge between our clients and internal teams, cultivating strong, lasting relationships. Proactive Consulting: Conduct regular business reviews to analyze the use of our SaaS platform and Payment gateway, providing strategic recommendations for optimization. Opportunity Identification: Discover potential for up-selling and cross-selling additional products, advising clients on optimal solutions. Stakeholder Management: Employ a hands-on approach to resolve issues, ensuring effective communication and understanding of all matters from A to Z. Customer Support: Quickly address customer inquiries, delivering effective solutions while maintaining timely communication. Expertise Development: Gain in-depth knowledge of our Subscription Management platform and Payment gateway to provide superior consulting.

About the job

As an Account Manager for the Nordics, you will serve as the primary liaison for our Danish-speaking clients, ensuring they receive exceptional service and extensive support on our platform. Your understanding of both technical aspects and customer needs will enable you to foster economic growth and success for our clients. Your primary objective will be to enhance customer retention and satisfaction throughout the Nordics region.

About frisbii

frisbii is dedicated to providing innovative solutions tailored to the needs of our clients, prioritizing their success and satisfaction. We are committed to fostering a collaborative environment that encourages growth and development for both our employees and clients.

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Account Manager - Nordics

frisbii

Temporary|On-site|Copenhagen, Hovedstaden, Denmark

As an Account Manager for the Nordics, you will serve as the primary liaison for our Danish-speaking clients, ensuring they receive exceptional service and extensive support on our platform. Your understanding of both technical aspects and customer needs will enable you to foster economic growth and success for our clients. Your primary objective will be to enhance customer retention and satisfaction throughout the Nordics region.

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Account Manager for Denmark

Trustpilot A/S

Full-time|On-site|Copenhagen

At Trustpilot, we are embarking on an exciting journey as a profitable, high-growth FTSE-250 company. Our vision is grand: to become the universal symbol of trust. We operate the world's largest independent consumer review platform, and while we've made significant strides, there is still much thrilling work ahead. Join us at the forefront of trust!We are on the lookout for a customer-focused Account Manager to play a key role in Trustpilot's new chapter in our home market: Denmark.Although Trustpilot is already well-known, our mission is to ensure that our Danish customers fully appreciate the substantial value, strategic opportunities, and future direction of our platform. In this role, you won’t just manage accounts; you will be the commercial driving force.In this crucial position, you will be responsible for customer retention and growth. Acting as a Trusted Advisor, you will forge long-lasting relationships and develop strategic success plans that guarantee customers receive the utmost value from Trustpilot’s offerings. Your expertise will be vital in driving retention, reducing churn, and maximizing growth within this essential market.As a member of our newly established team dedicated to Denmark, you will work directly from our Copenhagen HQ alongside our Country Manager, Ana Marija. If you are enthusiastic about becoming a Trusted Advisor and actively cultivating a significant market, this is your chance.Your Responsibilities:Manage a customer portfolio for the Danish market, serving as the primary contact.Analyze market trends and customer behaviors in Denmark to pinpoint areas for improvement and growth.Build strong relationships with customers to ensure satisfaction, product adoption, and contract renewals.Create and implement customized strategies to enhance customer satisfaction and value delivery specifically for the Danish market.Deliver a top-tier experience by understanding client objectives and KPIs, ensuring that Trustpilot meets them.Boost renewal rates and diminish churn.Recognize and actively pursue upsell opportunities and new revenue streams.Act as a trusted advisor by advocating for client needs within internal support, product, engineering, and sales teams.Successfully onboard clients, ensuring they fully leverage their paid subscriptions.

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Feb 26, 2026

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Feb 27, 2026

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