About the job
Join a dynamic and rapidly expanding creative agency as an Account Manager. This role offers the chance to foster client relationships and spearhead impactful campaigns spanning events, branding, and content creation.
Company Overview:
Our client is a vibrant creative agency dedicated to crafting compelling success narratives. They are passionate about innovative ideas and campaigns that achieve results. With a focus on public relations, they aim to build brands from the ground up through a strategic, hands-on approach, no shortcuts here!
Role Summary:
We are searching for a commercially savvy Account Manager to enhance client relationships and drive transformative campaigns in PR, events, and brand activations. This position transcends basic client servicing; you will take ownership of accounts, ensuring projects are not only creatively exceptional but also financially sound and growth-oriented.
Key Responsibilities:
1. Client Leadership & Relationship Management
- Act as the primary liaison for assigned accounts.
- Establish strong, enduring client partnerships founded on trust and transparency.
- Lead client meetings, presentations, and essential communications.
- Manage escalations adeptly and maintain the agency's professional integrity.
2. Strategic Direction & Campaign Management
- Convert client briefs into clear strategic directives for internal teams.
- Align project teams on goals, deliverables, and priorities.
- Guarantee campaigns meet high creative and operational standards.
- Oversee timelines and significant project milestones.
- Ensure client briefs are transformed into cohesive internal plans for all stakeholders.
- Proactively track project progress (timeline, budget, deliverables) and identify potential risks or delays.
- Simultaneously manage visibility across multiple projects (typically 4–6 accounts depending on complexity).
3. Account Growth & Revenue Development
- Seek upselling and cross-selling opportunities.
- Proactively suggest campaign extensions and innovative initiatives.
- Maintain visibility of potential opportunities within accounts.
- Contribute to new business endeavors as required.
- Explore new business avenues through networking, industry events, and exposure (a plus).
