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Experience Level
Mid to Senior
Qualifications
Proven experience in account management or process management, particularly in email security. Strong analytical skills with a focus on operational efficiency. Excellent communication and interpersonal abilities to build relationships with clients. Ability to manage multiple projects and prioritize tasks effectively. Knowledge of email security best practices and technologies.
About the job
Sutherland seeks an Account Manager / Process Manager to support Mail Operations with a strong emphasis on Email Security. This full-time role is based in Taguig.
Role overview
This position combines client account management and process oversight within mail operations. The focus is on maintaining secure and reliable email services for clients while optimizing operational workflows.
Key responsibilities
Manage client accounts connected to mail operations
Oversee and improve processes to ensure consistent service delivery
Uphold high standards for email security across all accounts
Collaborate with clients and internal teams to resolve issues and implement solutions
Requirements
Background in managing client accounts, preferably in mail operations or email security
Strong skills in organization and process management
Dedication to providing secure, dependable service
About Sutherland
Sutherland is a global provider of business process outsourcing (BPO) services. With a commitment to excellence and innovation, we strive to deliver top-tier solutions to our clients across various industries. Join us and be part of a team that values growth, collaboration, and customer satisfaction.
Position: Email & SMS Marketing ManagerLocation: Remote (Global)Employment Type: Full-TimeContract Type: Independent ContractorJoin the #remoteworkrevolution and work from anywhere in the world!About Us:We are a rapidly growing, self-funded DTC oral care brand committed to innovation, disruption, and clinically proven quality. Our products are ADA-accepted a…
Remote | Full-time | E-commerce | Klaviyo & ShopifySchedule: PST Timezone About the Role We are seeking a dynamic and meticulous Lifecycle Marketing Manager to become an integral part of our vibrant e-commerce team. In this pivotal role, you will be responsible for spearheading our email and SMS marketing initiatives using Klaviyo, while also overseeing Shopify operations for three unique storefronts (DTC, wholesale, and affiliate). If you possess exceptional multitasking skills, a strong grounding in digital marketing, and a passion for optimization, we invite you to apply.Key ResponsibilitiesEmail & SMS Marketing (Klaviyo): Lead the optimization of campaigns, automations, flows, and transactional communications Strategically segment customer journeys (new, VIP, at-risk, repeat, etc.) Implement A/B testing to enhance performance continuously Collaborate with creative teams on template designs and messaging Ensure adherence to data privacy regulations (CAN-SPAM, GDPR, CCPA) Shopify Store Operations: Oversee the management of 3 Shopify storefronts (DTC, B2B, affiliate/team) Supervise product uploads, collections, tags, and content refreshes Collaborate with design and operations teams to ensure a seamless customer experience Execute promotional campaigns and seasonal merchandising initiatives Customer Journey & Loyalty: Analyze and enhance the full customer lifecycle from acquisition to retention Assist in the development of loyalty and referral programs Recognize critical moments for messaging across various channels Cross-Functional Collaboration: Synchronize with design, operations, and customer experience teams for product launches and major campaigns Propel campaign timelines across email, SMS, and Shopify platforms Identify areas for process improvements within lifecycle and e-commerce operations Qualifications 2–4 years of experience in e-commerce marketing Proven hands-on experience with Klaviyo and Shopify (multi-store experience is advantageous!) Outstanding organizational skills and ability to manage multiple priorities Self-motivated with a desire to learn new tools and techniques Bonus: Experience in B2B e-commerce or background in sports/lifestyle brands Why Join Us? You will be part of an enthusiastic, agile team dedicated to growth, creativity, and enhancing customer experiences. If you thrive on initiative, system optimization, and cross-functional collaboration—we are excited to meet you.
CRM Coordinator / Assistant / Associate (Email & SMS)Location: Remote (Eastern Time working hours preferred) Reports to: CRM Manager or Head of Lifecycle MarketingAbout the RoleWe are seeking a meticulous and proactive CRM Coordinator / Assistant / Associate to assist with our CRM and Lifecycle Marketing initiatives across email and SMS. This position is execution-oriented and is perfect for individuals who thrive in a process-driven environment, possess a keen eye for detail, and enjoy cross-departmental collaboration to ensure seamless campaign launches.You will collaborate closely with the CRM, creative, marketing, and data teams to build, quality assure, and launch campaigns aimed at enhancing customer engagement and retention.Key Responsibilities Develop, schedule, and execute email and SMS campaigns, with potential to support automated flows in the future. Oversee and manage signup units, ensuring precision, proper tracking, and performance assessment. Create, maintain, and conduct quality assurance on audience segments and suppression lists. Take ownership of campaign quality assurance, including deliverability checks, UTM tagging, and link validation. Coordinate assets, establish campaign timelines, and manage testing and approvals. Collaborate with creative, marketing, and data teams to ensure alignment with broader lifecycle objectives. Track campaign performance and assist in identifying or resolving execution or deliverability challenges.QualificationsWhat We’re Looking For 1–3 years of experience in CRM, email marketing, or digital campaign coordination. Proficient in Klaviyo or similar platforms (such as HubSpot, Braze, Iterable, etc.). Strong attention to detail with the capability to manage multiple campaigns and deadlines effectively. Solid grasp of audience segmentation, UTM parameters, and best practices for deliverability. Exceptional organizational and communication skills. Availability for work during Eastern Time (ET) hours.Preferred Skills Experience using SMS marketing platforms. Basic HTML or email template editing skills. Familiarity with quality assurance tools and campaign reporting dashboards.
Moxie supports over 700 aesthetic practices across the country, helping entrepreneurs build profitable and independent businesses. As a remote-first team, Moxie aims to make lasting success possible for providers at every stage of their journey. Role overview The Marketing Associate for SMS Compliance (remote, Philippines) works on the systems that connect providers with their patients. This position blends operational discipline with technical problem-solving, supporting the provider network and helping improve communication workflows. What you will do Manage A2P SMS registration and Twilio verification to maintain reliable messaging for providers Set up and monitor Mailgun to ensure email deliverability Troubleshoot and resolve DNS issues affecting communications Develop and improve tracking systems for better operational efficiency Identify and implement automation to streamline processes Support the ongoing development of communication workflows Who thrives in this role This role fits those who enjoy structured work, notice details others might overlook, and like optimizing systems at scale. Success here comes from actively shaping how providers communicate and launch their practices, not just following instructions.
Join our dynamic team at growthpair as an Email Marketing Specialist, where you'll have the opportunity to design and implement innovative email marketing campaigns. Your role will encompass crafting engaging email content, managing our subscriber lists, analyzing campaign results, and developing strategies to enhance our email marketing initiatives.Key ResponsibilitiesSegment subscriber lists based on user behavior and preferences to deliver tailored content.Compose persuasive email copy and create visually appealing templates to boost conversion rates.Develop drip email campaigns that provide relevant information to subscribers according to their journey.Conduct A/B testing to refine email subject lines, content, and calls-to-action for optimal performance.Implement tactics to grow our email subscriber base organically through website opt-in forms, lead magnets, and other incentives.Regularly clean and manage the email list to eliminate inactive subscribers, ensuring high deliverability and engagement rates.Adhere to email marketing regulations such as GDPR and CAN-SPAM to maintain our brand's integrity.Monitor key email marketing metrics to evaluate campaign effectiveness.Analyze performance data to identify trends and areas for improvement.Create detailed reports to share insights with stakeholders.
Job Summary:Join our dynamic team as a Retention Marketing Manager, where you will spearhead the management of our email, SMS, and direct mail initiatives. This pivotal role is designed to enhance customer loyalty, boost repeat purchases, and grow our subscriber community. Collaborating closely with our creative and e-commerce teams, you will develop and implement strategies that resonate with our brand’s vibrant identity and ensure a cohesive customer experience across all retention channels.Key Responsibilities:Strategize and execute retention marketing efforts across email, SMS, and direct mail platforms.Partner with creative teams to produce engaging content that reflects the brand's unique voice and visual identity.Evaluate performance metrics such as repeat purchase rates and subscriber growth to refine and enhance marketing strategies.Provide creative insights and constructive feedback to ensure consistent and inclusive messaging.Utilize tools like Asana and Klaviyo for effective workflow management and campaign execution.Oversee the retention marketing budget, prioritizing initiatives based on return on investment and overall impact.
About HuzzleAt Huzzle, we excel in connecting high-achieving B2B sales professionals with esteemed global companies across the UK, US, Canada, Europe, and Australia. Our diverse clientele includes innovative startups, dynamic digital agencies, and cutting-edge tech platforms spanning industries such as SaaS, MarTech, FinTech, and EdTech. We pride ourselves on matching top-tier sales talent with full-time remote positions, ensuring they are seamlessly integrated into client teams with continuous support from Huzzle.Role Type: Full-timeEngagement: Independent ContractorJob SummaryWe are seeking a meticulous Account Manager who will be responsible for nurturing client relationships and guiding the successful implementation of impactful email marketing campaigns. In this pivotal role, you will act as the principal point of contact for clients, facilitating the effective execution of campaigns that resonate with marketing objectives and KPIs. Collaboration with marketing strategists, designers, and automation specialists will be essential as you plan, launch, and refine email campaigns.This position is well-suited for individuals with substantial client-facing experience, adeptness in CRM/email marketing platforms, and a strong analytical approach.Key ResponsibilitiesMaintain and enhance relationships with designated clients, serving as the primary liaison for email marketing projects.Strategize, coordinate, and supervise the rollout of email marketing campaigns and automated lifecycle journeys.Work closely with internal teams, including designers, copywriters, and marketing automation experts.Evaluate campaign performance and offer strategic insights to boost open rates, CTR, and conversions.Formulate and refine email marketing strategies that align with client aspirations.Ensure adherence to best practices regarding deliverability, audience segmentation, and personalization.Compile performance reports and communicate campaign outcomes to clients.Oversee timelines, deliverables, and schedules to guarantee seamless execution.Keep abreast of the latest trends in email marketing, automation tools, and industry best practices.Requirements2–5+ years of experience in email marketing, CRM marketing, or digital marketing account management.Demonstrated success in managing client relationships within a marketing agency or team setting.Proficient in email marketing platforms such as HubSpot, Klaviyo, Mailchimp, Salesforce Marketing Cloud, or equivalent tools.Solid grasp of email marketing metrics and optimization strategies.Experience with marketing automation, audience segmentation, and lifecycle campaigns.Outstanding communication and client presentation capabilities.Highly organized with robust project management skills.Analytical mindset with the ability to convert campaign data into actionable strategies.Prior experience working with eCommerce or SaaS brands is a plus.
Are you a passionate marketer with expertise in email campaigns? Join our dynamic team as an Email Marketing Specialist at TechnologyAdvice, where you'll leverage your skills to drive engagement and conversions through targeted email strategies.Your role will encompass the creation, execution, and analysis of email marketing campaigns, ensuring they resonate with our audience and align with company objectives.
Full-time|$1.6K/mo - $1.9K/mo|Remote|Remote — Western Visayas, Philippines
HireHawk is searching for an Email Marketing & Lifecycle Manager to join the team remotely from Western Visayas, Philippines. This full-time role centers on retention and lifecycle marketing, with a focus on both email and SMS channels. The position offers a monthly salary between $1,600 and $1,900. Role overview This manager leads efforts to drive revenue and customer lifetime value by optimizing customer journeys and launching targeted campaigns. The role combines strategic planning with hands-on execution, using data and existing resources to improve key performance metrics. Success in this position means improving retention and ensuring all communications align with the brand voice. What you will do Manage and enhance lifecycle flows, including welcome, abandoned cart, post-purchase, and win-back sequences Plan and run campaign calendars for promotions and product launches Test and refine flows and campaigns to increase revenue Track and analyze performance metrics for email and SMS, such as open rates, click-through rates, conversions, and revenue impact Identify gaps and new opportunities throughout the customer lifecycle funnel Conduct A/B tests on subject lines, creative assets, offers, and messaging Iterate on campaigns using data-driven insights Write and optimize high-performing content for email and SMS that matches the brand voice Collaborate on messaging strategies to boost engagement and sales Maintain consistency across all lifecycle communications Audit current setups in Klaviyo and SMS platforms (such as Postscript), recommending improvements Leverage existing flows, audience segments, and creative resources to maximize results Quickly implement campaigns using provided assets and data Compensation Salary range: $1,600 - $1,900 per month.
Full-time|Remote|Remote — Metro Manila, Philippines
Join our dynamic team as a B2B Email Marketing Specialist at remote-va. We are on the lookout for a results-oriented professional with a strong background in B2B email campaigns and lead generation. In this pivotal role, you will create and implement targeted email marketing strategies designed to engage prospects, generate high-quality leads, and catalyze business growth. The perfect candidate will possess both creative flair and analytical prowess, with a proven history of transforming email marketing initiatives into significant revenue streams.Key ResponsibilitiesDesign, execute, and oversee comprehensive B2B email marketing campaigns from initial concept through to execution.Develop segmented mailing lists and tailor campaigns to optimize audience engagement.Craft persuasive copy and visually appealing layouts that resonate with our brand's voice and objectives.Utilize A/B testing to refine subject lines, calls-to-action, and overall content.Monitor and evaluate campaign metrics (including open rates, click-through rates, and conversion rates) for continuous improvement.Work collaboratively with sales teams to ensure effective lead handoff and nurturing.Leverage CRM and marketing automation tools (such as HubSpot, Salesforce, Mailchimp, Marketo, Apollo, Smartlead, and LinkedIn messaging).Generate qualified leads through email outreach, landing pages, and gated content.Adhere to compliance regulations including GDPR and CAN-SPAM in all email marketing efforts.QualificationsBachelor’s degree in Marketing, Communications, or a related discipline.A minimum of 2 years of hands-on experience in B2B email marketing and lead generation.In-depth knowledge of email automation platforms and CRM systems.Exceptional copywriting and content creation capabilities.Strong analytical skills with the ability to interpret campaign data and drive performance enhancements.Familiarity with SEO, content marketing, and digital lead generation strategies is advantageous.Preferred SkillsExperience in SaaS, technology, or professional services sectors.Understanding of lead scoring and nurturing workflows.Ability to integrate email strategies with broader digital marketing initiatives.
Join our dynamic team at CrewBloom as an Email Marketing Campaign Specialist! We are on the lookout for a skilled professional who can harness the power of the Instantly.ai platform to create impactful email marketing campaigns. The ideal candidate will have a solid grasp of email marketing strategies, strong analytical abilities, and practical experience in utilizing the Instantly.ai platform for campaign enhancement.Key Responsibilities: Strategic Campaign Development: Formulate and implement thorough email marketing strategies that align with our business goals, utilizing the full potential of the Instantly.ai platform. Execution of Campaigns: Leverage the Instantly.ai platform to design, distribute, and track email campaigns across diverse audience segments and customer interactions. Segmentation and Audience Targeting: Utilize advanced segmentation methods to effectively engage specific audience segments, enhancing both engagement and conversion rates. Content Creation and Optimization: Collaborate with our creative team to generate engaging email content, from subject lines to visuals, ensuring all is optimized for maximum engagement and conversions. A/B Testing: Conduct A/B tests to refine campaign elements such as subject lines, content, CTAs, and distribution times, using data insights to improve future campaigns. Performance Metrics Analysis: Analyze key performance indicators, including open rates, click-through rates, conversion rates, and ROI, providing actionable recommendations for campaign improvements. Platform Administration: Act as the primary administrator of the Instantly.ai platform, managing subscriber lists, workflows, templates, and integrations for seamless campaign execution. Adherence to Compliance and Best Practices: Stay abreast of industry standards and regulations, ensuring all campaigns comply with relevant laws (e.g., GDPR, CAN-SPAM) and ethical guidelines. Collaboration and Communication: Work in partnership with cross-functional teams, including marketing, sales, and design, to ensure email campaigns are synchronized with broader marketing initiatives and business objectives.
Join our rapidly expanding team at Remote VA as a Lead Generator. In this pivotal role, you will spearhead our B2B growth initiatives through strategic email marketing and outreach campaigns. We are looking for a proactive individual with a proven track record in utilizing contemporary lead generation tools and platforms to effectively identify, engage, and convert potential clients.The RoleAs a Lead Generator, you will be tasked with designing and executing innovative B2B email marketing campaigns, utilizing platforms such as Apollo, Smartlead, and LinkedIn messaging. You'll work closely with our sales and marketing teams to ensure a steady flow of qualified leads that drive our business objectives.Key ResponsibilitiesDesign and manage effective B2B email marketing campaigns aimed at generating high-quality leadsLeverage tools like Apollo, Smartlead, and LinkedIn messaging to discover and interact with potential prospectsCreate and maintain targeted prospect lists and databases for outreach effortsAnalyze campaign performance, track key metrics, and implement optimizations for improved conversion ratesCollaborate with sales and marketing teams to align lead generation efforts with overall business objectivesEnsure adherence to email marketing best practices and compliance with data protection regulationsRequired QualificationsDemonstrated experience in B2B lead generation and email marketingHands-on proficiency with Apollo, Smartlead, LinkedIn messaging, and similar platformsStrong knowledge of email campaign development, sequencing, and personalization techniquesAdept at analyzing campaign performance and fine-tuning strategies for optimal resultsExceptional communication and organizational abilitiesSelf-driven, proactive, and focused on achieving resultsPreferred SkillsFamiliarity with CRM systems such as HubSpot, Salesforce, or equivalentUnderstanding of marketing automation workflowsExperience with A/B testing and campaign optimization methodologies
Contract|$1K/mo - $1.8K/mo|Remote|Remote — Western Visayas, Philippines
Employment Type: Full-Time ContractorWorkplace: RemoteCompensation: USD $1,000 – $1,800 / month (DOE)About HireHawkHireHawk is dedicated to bridging the gap between exceptional global talent and high-performing U.S. companies. We specialize in identifying professionals who not only possess the necessary skills but also the passion to excel in their roles. Through our commitment to nurturing career growth, we empower candidates while delivering reliable, remote-ready talent that drives results from day one.We are on the lookout for a dynamic and innovative Email Designer to enhance our lifecycle marketing and campaign execution efforts. The ideal candidate will create eye-catching email designs that are not only aligned with our brand standards but are also strategically optimized for maximum engagement and revenue generation.Key ResponsibilitiesDesign captivating promotional, lifecycle, and automated email campaigns.Craft visually appealing email layouts that adhere to brand guidelines.Ensure email templates are optimized for mobile responsiveness.Collaborate closely with marketing and copywriting teams on campaign strategies.Maintain design consistency across various email flows and launches.Support A/B testing initiatives to optimize creative content.
Email Designer (DTC / E-commerce)Job Type: Full-Time, Mon-Fri (PST Hours)Job OverviewWe are seeking an innovative and meticulous Email Designer to become a vital part of our DTC / e-commerce team. In this dynamic role, you will craft high-converting email designs that enhance engagement, boost revenue, and ensure brand consistency across all customer interactions. You will collaborate closely with marketing, copy, and growth teams to deliver visually striking campaigns and automated email flows.What You’ll DoCreate impactful email campaigns, promotional blasts, and tailored lifecycle flows (such as welcome, abandoned cart, and win-back emails).Transform marketing briefs into visually captivating, on-brand email designs.Enhance layouts for optimal performance, readability, and conversion across both desktop and mobile devices.Collaborate effectively with copywriters, marketers, and developers to execute campaigns from concept through to launch.Develop and maintain reusable email templates and design systems.Ensure all emails are responsive, accessible, and aligned with brand guidelines.Contribute to A/B testing by creating multiple design variations.Keep abreast of email design trends, best practices, and platform capabilities.Manage multiple projects and adhere to deadlines in a fast-paced environment.Nice to HaveExperience with DTC brands or goal-oriented marketing teams.Familiarity with email analytics, A/B testing, and conversion optimization techniques.Experience in motion or GIF design for email.RequirementsQualificationsMinimum of 2 years of experience in email design, ideally within DTC or e-commerce sectors.A strong portfolio that demonstrates email campaigns and marketing design proficiency.Proficiency in design software such as Figma, Adobe Creative Suite, or equivalent tools.Basic knowledge of email platforms (e.g., Klaviyo, Mailchimp, HubSpot).Understanding of responsive email design and best practices for various devices and clients.Familiarity with HTML/CSS for email design is advantageous.Exceptional attention to detail, typography, and layout.Ability to work autonomously while managing multiple priorities.Strong communication and teamwork skills.
Full-time|Remote|Remote — Metro Manila, Philippines
Role Overview brighterhire is looking for an Outbound Email Automation Specialist to strengthen our email marketing. This remote position is open to candidates based in Metro Manila, Philippines. What You Will Do Develop automated outbound email campaigns from concept to launch Implement and manage email automation workflows Optimize campaigns to boost engagement and increase conversions Location Remote role based in Metro Manila, Philippines.
Join our dynamic team as a Part-Time Email Designer, where you'll leverage your creativity and expertise to craft visually stunning, high-converting email campaigns for our diverse portfolio of e-commerce clients. Collaborating with strategists, copywriters, and developers, you will help translate brand identities into captivating designs that enhance customer engagement and drive conversions.Key Responsibilities: Create and implement high-impact email templates for various initiatives, including promotions, product launches, cart abandonment, loyalty programs, and automated customer journeys. Lead the creative process for all email marketing projects, from initial concept through to final execution. Develop pixel-perfect, responsive HTML emails that are optimized for compatibility across major email clients and devices. Work closely with CRM, growth marketing, product, and creative teams to ensure email designs align with overall brand strategy and campaign objectives. Conduct A/B testing on design elements, CTAs, layouts, and personalization strategies to maximize engagement and conversion rates. Oversee a modular email design system and reusable components to improve efficiency and scalability. Ensure all email communications comply with deliverability best practices, legal regulations (e.g., CAN-SPAM, GDPR), and accessibility standards (ADA). Analyze campaign performance data to inform design improvements and contribute to comprehensive post-campaign reporting. Keep abreast of e-commerce trends, competitive strategies, and industry benchmarks to enhance email engagement.
Join our dynamic team at Crewbloom as a Sales and Email Campaign Specialist, where you will play a pivotal role in enhancing our client's outreach initiatives and email marketing techniques. In this multifaceted position, you will create compelling sales outreach programs, craft engaging email campaigns, and effectively engage prospects to cultivate a robust sales pipeline. The ideal candidate will possess a blend of creativity, analytical skills, and exceptional communication abilities to drive impactful outcomes.Key Responsibilities Develop and implement innovative outreach strategies to generate and qualify new leads. Serve as the primary point of contact for prospective clients, fostering strong relationships and understanding their needs. Collaborate with the sales team to formulate targeted prospecting plans. Design and execute strategic email marketing campaigns to engage leads and nurture prospects. Craft personalized and compelling email content to maximize open and response rates. Monitor and analyze email campaign performance, making necessary adjustments for optimization. Conduct market research to identify trends and opportunities for outreach. Maintain and update CRM records with lead and campaign information. Track key metrics and provide comprehensive reports on sales and campaign performance. Work closely with marketing and sales teams to align strategies and ensure consistent messaging. Qualifications A minimum of 2 years of experience in sales, outreach, or email marketing. Demonstrated success in developing and managing effective email campaigns. Exceptional written and verbal communication skills. Proficient in CRM systems (e.g., Salesforce, HubSpot) and email marketing platforms (e.g., Mailchimp, ActiveCampaign). Experience in lead generation and qualification processes. Analytical mindset with a strong ability to interpret performance data and enhance results. Highly organized, capable of managing multiple tasks concurrently. Technical and Work Environment Requirements: Internet Connection: Primary internet connection with a minimum speed of 15 Mbps. Backup internet connection with at least 10 Mbps. Backup connection must be capable of supporting work during a power outage. Primary Device: Desktop or laptop equipped with at least: Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor. A minimum of 8 GB RAM. Backup Device: Must meet or exceed the performance of an Intel Core i3 processor. Must be...
Sutherland seeks a Team Manager - Mail Operations (Email Security) based in Taguig. This position leads the group responsible for protecting client email systems and upholding information security standards. Role overview The Team Manager oversees daily operations for the email security team. A key focus is ensuring service quality and meeting operational benchmarks. The manager works closely with team members to support their efforts in keeping client communications secure. Responsibilities Lead and guide the email security operations team Monitor and maintain service quality Support the team in safeguarding client email systems Ensure operational standards and information security are consistently met Location This position is based in Taguig.
Sutherland seeks an Account Manager / Process Manager to support Mail Operations with a strong emphasis on Email Security. This full-time role is based in Taguig. Role overview This position combines client account management and process oversight within mail operations. The focus is on maintaining secure and reliable email services for clients while optimizing operational workflows. Key responsibilities Manage client accounts connected to mail operations Oversee and improve processes to ensure consistent service delivery Uphold high standards for email security across all accounts Collaborate with clients and internal teams to resolve issues and implement solutions Requirements Background in managing client accounts, preferably in mail operations or email security Strong skills in organization and process management Dedication to providing secure, dependable service
Superstaff is hiring an Email Support Representative based in Angeles, Pampanga, Philippines. This position centers on responding to customer inquiries through email, aiming to deliver clear information and resolve issues efficiently. Role overview Email Support Representatives help customers by answering questions, providing accurate details, and addressing concerns. The goal is to ensure each customer receives prompt, helpful responses that contribute to a positive experience with Superstaff. What you will do Respond to customer emails with timely, accurate information Address questions and resolve issues using clear written communication Work to maintain high levels of customer satisfaction What we look for Interest in helping others and supporting customers Strong written communication skills Desire to grow within a supportive team environment
