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Account Manager

AvePointMelbourne, Victoria, Australia; Sydney, New South Wales, Australia
On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this position, you should possess strong communication skills, a proven ability to manage customer relationships, and a strategic mindset. Experience in account management or a related field is highly desirable. You should be proactive in addressing client needs and adept at identifying growth opportunities.

About the job

About the Role:

As an Account Manager at AvePoint, you will serve as the primary contact for a dedicated portfolio of our existing clients. Your mission is to foster a trusted advisor relationship, aiming to achieve and enhance customer objectives that lead to account renewals, upselling, and cross-selling opportunities.

In this role, you will execute AvePoint’s vision and strategy within your territory of established customers. Your focus will be on renewing contracts and expanding our presence within these accounts.

Additionally, you'll assist customers with any inquiries or challenges they may face, leveraging our team's support. Your goal will be to cultivate strong relationships and identify new business challenges and pain points to facilitate successful deal closures.

About AvePoint

AvePoint is a leading provider of Microsoft 365 and SharePoint solutions, dedicated to helping organizations maximize their productivity and collaboration. With a commitment to innovation and customer success, AvePoint offers a dynamic work environment and opportunities for professional growth.

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