About the job
Cloudbeds builds a platform that supports hotels and properties in over 150 countries, helping manage billions in bookings each year. The company’s remote team develops solutions to improve hotel operations and commercial strategies, working with both independent hotels and large groups. Since 2012, Cloudbeds has received recognition such as the World's Best Hotel PMS Solutions Provider and a spot on Deloitte's Technology Fast 500 in 2024.
Role overview
The Accounting Specialist (Remote, Philippines) focuses on supporting North American hotel clients as they set up and use Cloudbeds’ financial and accounting features. This position is based in the Philippines or the broader APAC region and requires working North American business hours (US EST and/or PST).
What you will do
- Guide hotel clients and their accounting teams through accounting configurations, including chart of accounts mapping, tax setup, and ERP integrations.
- Help ensure properties are ready to operate from day one, with workflows that comply with US GAAP.
- Engage directly with clients, providing support and onboarding for financial features.
Team and collaboration
This team bridges hospitality expertise and technical execution, working closely with Engineering, Support, and Sales. The work addresses real financial challenges for hotel operators and involves helping customers connect their financial systems to Cloudbeds.
Requirements
- Experience in hospitality accounting and a strong interest in technical solutions.
- Comfort and skill in direct client interaction and support.
- Availability to work North American business hours (US EST and/or PST).
- This role is not suited for those who prefer spreadsheet work with minimal customer interaction.
