About the job
About Us
At Heidi Health, we are revolutionizing healthcare through innovative AI technology. Our mission is to create an AI Care Partner that enhances the clinical experience, making patient care more continuous and human-centered.
Our diverse team, consisting of healthcare professionals, engineers, designers, and researchers, is dedicated to developing tools that empower clinicians to focus on what truly matters: their patients.
In a span of just 18 months, Heidi has successfully reclaimed over 18 million hours for healthcare workers, facilitating 73 million patient visits across 116 countries. Currently, our technology supports over two million patient visits each week worldwide.
With nearly $100 million in funding, we are expanding our presence in the US, UK, Canada, and Europe, collaborating with prestigious health systems such as the NHS, Beth Israel Lahey Health, and Monash Health.
Your Role
We are seeking a detail-oriented Accounts Receivable Analyst to join our growing Finance team in the Philippines, providing crucial support to our operations in the US and Canada. In this role, you will play a vital part in our Order to Cash (O2C) process, managing essential functions such as billing, collections, and reporting to ensure our financial operations are accurate and efficient. You will work on a schedule aligned with PST/PDT, collaborating closely with North American stakeholders and cross-functional teams to maintain current financial data, enhance collections processes, and ensure a seamless revenue flow. This position reports to the Accounts Receivable Lead.
Key Responsibilities
Oversee day-to-day Accounts Receivable operations for the US and Canada, including invoicing, collections, cash application, dispute resolution, and customer account reconciliations.
Ensure timely and accurate billing by verifying all supporting documentation and working with internal teams to swiftly resolve discrepancies.
Act as a primary contact for customer billing inquiries, delivering professional and prompt support to clients in the US and Canada.
Maintain AR sub-ledgers by tracking payments, investigating variances, and identifying any unapplied cash or adjustments needing resolution.
Assist in month-end closing activities, including reconciliations, journal entries, and AR reporting deliverables.
Support audit and compliance requests by organizing and maintaining necessary documentation and records.
