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Accounts Receivable Collections Specialist

CrewBloomRemote — Philippines
Remote Full-time

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Experience Level

Experience

Qualifications

Requirements:A minimum of 1 year of experience in medical billing. Familiarity with medical billing codes is essential. Experience with the appeals process for commercial and workers' compensation claims. Strong understanding of case management principles. Excellent email communication and phone skills. Good interpersonal and communication abilities. Ability to demonstrate compassion, empathy, patience, and calmness in challenging situations. Exceptional organizational skills with a keen eye for detail. Technical and Work Environment Requirements:Internet Connection: Minimum speed of 15 Mbps for primary and 10 Mbps for backup, capable of supporting work during outages. Primary Device: Desktop or laptop with at least an Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or equivalent, with a minimum of 8 GB RAM. Backup Device: Must meet or exceed Intel Core i3 performance and function during power interruptions. Functional webcam and a noise-canceling USB headset. A quiet, dedicated home office space and a smartphone for communication.

About the job

Join our team as a Collections Specialist, where you will play a vital role in managing and collecting outstanding accounts receivables from our valued clients and customers. You will also tackle various aspects of the collections process, including resolving customer billing issues and minimizing accounts receivables.

Key Responsibilities:

  • Daily monitoring of billed accounts to ensure timely payments.
  • Identification and follow-up on outstanding accounts receivables.
  • Investigation of historical data related to debts and billing.
  • Implement strategies to encourage prompt payment from clients.
  • Address and resolve any billing discrepancies.
  • Communicate with clients regarding overdue payments.
  • Prepare and present detailed reports on collection activities and progress.
  • Maintain productivity by managing a minimum of 40 claims per workday.

About CrewBloom

CrewBloom is an innovative company dedicated to fostering a supportive and inclusive work culture that values your unique contributions and encourages professional growth. Join us to make a difference!

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