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Accounts Receivable Specialist

CrewbloomRemote — Philippines
Remote Full-time $4/hr - $4/hr

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Experience Level

Entry Level

Qualifications

Qualifications:Prior experience in a Finance or Billing Department is preferred. Familiarity with Salesforce or other CRM systems is advantageous. Proficient in G-Suite and Microsoft Office applications. Strong attendance and punctuality are essential. Capable of quickly learning new software and utilizing systems accurately; a natural problem solver focused on creating effective solutions. Ability to work independently while recognizing the value of teamwork. Excellent verbal and written communication skills, with the capacity to tailor communication styles to diverse audiences. Accountability for departmental and organizational metrics, data, and deadlines. Detail-oriented and capable of adapting to changing processes. Demonstrate integrity and respect for individuals in a trusting and respectful environment. Commitment to continuous learning and development, encouraging others to pursue growth in technical and interpersonal skills. MUST be willing to work in the US Timezone. Knowledge of Sage Accounting software is a plus.

About the job

Join our team as an Accounts Receivable Specialist and become the primary liaison for all finance-related inquiries from our valued clients.

In this role, you will oversee the monthly collections process, which includes managing late fees, sending payment reminders, making phone calls, handling portal closures, and coordinating collections for delinquent accounts.

The starting compensation for this position is $4 USD per hour.

Key Responsibilities:

  • Initiate outbound calls to clients to remind them of overdue invoices.
  • Utilize the Salesforce platform to send invoicing emails, reminders about late fees, and payment notifications.
  • Create and distribute invoices on the first business day of each month.
  • Handle 15-20 inbound calls daily to address client billing inquiries.
  • Respond to client email inquiries related to billing.
  • Close cases assigned to the Finance Department efficiently.
  • Process automated payments for clients via Stripe.
  • Manage the transition of delinquent accounts to a collection agency.
  • Scan checks and allocate payments to appropriate accounts in Salesforce.
  • Monitor incoming ACH transactions and apply them accurately in Salesforce.
  • Restrict access to portals for delinquent clients and reinstate once payments are received.
  • Process deposits from clients through checks, ACH transfers, and automated payments.
  • Foster a positive and direct relationship between the community and our company.

Qualifications:

  • Prior experience in a Finance or Billing Department is preferred.
  • Familiarity with Salesforce or other CRM systems is advantageous.
  • Proficient in G-Suite and Microsoft Office applications.
  • Strong attendance and punctuality are essential.
  • Capable of quickly learning new software and utilizing systems accurately; a natural problem solver focused on creating effective solutions.
  • Ability to work independently while recognizing the value of teamwork.
  • Excellent verbal and written communication skills, with the capacity to tailor communication styles to diverse audiences.
  • Accountability for departmental and organizational metrics, data, and deadlines.
  • Detail-oriented and capable of adapting to changing processes.
  • Demonstrate integrity and respect for individuals in a trusting and respectful environment.
  • Commitment to continuous learning and development, encouraging others to pursue growth in technical and interpersonal skills.
  • MUST be willing to work in the US Timezone.
  • Knowledge of Sage Accounting software is a plus.

About Crewbloom

Crewbloom is a dynamic company dedicated to providing exceptional client service and financial management solutions. We pride ourselves on building strong relationships with our clients and fostering an environment of trust and respect.

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