About the job
Hunter Douglas has built a reputation as a global leader in window coverings and architectural products, with more than a century of innovation shaping homes and commercial spaces around the world. The North American division operates four sites in Mexico, including Monterrey, where manufacturing and fabrication teams focus on safety, employee well-being, and quality-driven processes.
Role overview
The Accounts Receivable Specialist based in Monterrey, Nuevo Leon, manages customer invoices and payments while ensuring all credit and accounts receivable activities comply with company policies. This position works closely with both dealers and internal teams, handling exceptions and seeking opportunities to improve processes. Professional fluency in English is required, especially for verbal communication during collections and account resolution.
Main responsibilities
- Review customer order hold lists and release orders in line with policy.
- Process payments for pre-paid accounts.
- Contact open-term customers with overdue accounts by phone and email to secure outstanding balances and address concerns.
- Notify the Supervisor about accounts that may need credit limit changes and communicate outcomes to customers.
- Clear invoices against received payments.
- Run weekly accounts receivable aging reports using reporting tools.
- Provide high-quality customer service.
- Respond promptly to voicemails and customer inquiries.
What Hunter Douglas offers
Hunter Douglas provides a competitive and comprehensive compensation and benefits package. The company values expertise and supports career growth within a collaborative environment.
