About the job
Join Our Team at Clutch:
At Clutch, we are revolutionizing the automotive buying experience. Are you ready to be part of this exciting journey?
As Canada’s leading online used car retailer, we provide customers with a seamless and stress-free car buying process. From browsing a wide selection of vehicles to having their new car delivered right to their doorstep, we prioritize customer satisfaction with our 10-Day Money-Back Guarantee. And that’s just the beginning of what we offer.
Clutch has been recognized for five consecutive years on the Globe & Mail’s Top Growing Companies list and has also secured positions on Deloitte’s Technology Fast 50™ and Fast 500™ rankings. We are looking for motivated, inquisitive, and dedicated individuals to join our expanding team.
Founded in 2017 and headquartered in Toronto, Clutch operates across Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island, supported by esteemed investors such as D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.
Your Role:
As a key member of our Field Operations team, you will play a vital role in ensuring our vehicle operations run smoothly in Mississauga, Ontario. Your responsibilities will include managing a variety of administrative tasks leading up to each scheduled delivery, as you help us create an exceptional customer experience. You will report directly to the Field Operations Supervisor and must be a proactive self-starter with experience in customer-focused roles.
Key Responsibilities:
- Utilize Google Sheets extensively to gather and manage data for daily licensing activities.
- Access and maintain data within the Clutch software database for licensing purposes, ensuring accurate digital records.
- Collaborate with the Revenue, Field Operations, and Production teams to ensure timely and precise licensing completion.
- Handle the filing of documents both manually and digitally.
- Investigate inquiries from the sales team, proactively resolving any licensing-related issues to maintain operational efficiency.
- Coordinate timely meetings at the Ministry of Service Ontario.
