AI Deployment Manager - Pilots at OpenAI | San Francisco

OpenAISan Francisco

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

The ideal candidate will have a robust background in enterprise consulting or customer-facing roles, with a proven ability to drive successful AI deployments. Experience in evaluating business needs and translating them into technology solutions is essential. Strong communication skills, both verbal and written, will be critical for engaging with diverse stakeholders and ensuring alignment on project goals.

About the job

As the AI Deployment Manager (ADM) - Pilots, you will play a pivotal role in facilitating enterprise AI pilots that are structured and time-sensitive. This customer-facing position is dedicated to guiding our clients through the evaluation of OpenAI’s innovative products in real-world settings. Your mission is to identify impactful use cases that yield actionable insights directly linked to business value.

In this role, you will spearhead pilot engagements aimed at enhancing activation, encouraging sustained usage, and measuring the overall impact across platforms such as ChatGPT Enterprise and Codex. You will collaborate closely with customer stakeholders to establish success metrics, mentor users from initial testing to full implementation, and convert pilot results into strategic recommendations for potential expansion or purchase.

Success in this role requires sound judgment, the capability to navigate ambiguity, and a steadfast focus on aligning technical functionalities with business objectives. You will engage regularly with both executive stakeholders and operational teams, customizing your strategies to meet customers' unique needs and drive progress.

Key Responsibilities:

Lead the conceptualization and implementation of enterprise AI pilots, encompassing scoping, cohort identification, and success metrics that inform commercial decisions.
Identify and focus on a targeted selection of high-impact use cases that can provide significant insights within a 30–45 day pilot timeframe.
Enhance activation and ongoing engagement among pilot cohorts through tailored support, Q&A sessions, and hands-on coaching.
Continuously assess pilot performance and make real-time adjustments to address engagement challenges, use case effectiveness, or stakeholder alignment.
Convert pilot findings into clear, executive-level recommendations regarding the potential for customer expansion.
Navigate through customer limitations, including security protocols and data accessibility, while maintaining pilot progress.
Work closely with Account Directors, Solutions Engineers, and customer stakeholders to align on project scope, risks, and future actions.
Document insights from pilots and create repeatable playbooks that enhance qualification, execution, and successful outcomes.

Ideal Candidate Profile:

Possess 8+ years of experience in enterprise consulting, customer success, program management, solutions engineering, or a related customer-focused role, interfacing with executive and senior-level clients.

About OpenAI

OpenAI is at the forefront of artificial intelligence research and deployment, committed to advancing digital intelligence in a way that is safe and beneficial for humanity. By leveraging cutting-edge technology, we strive to empower organizations to harness the full potential of AI.

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OpenAI

Full-time|On-site|San Francisco

About Our TeamThe Safety Systems organization at OpenAI is dedicated to ensuring the responsible development and deployment of our most advanced AI models. We create evaluations, safeguards, and safety frameworks to ensure that our models operate as intended in real-world scenarios.The Preparedness team plays a critical role within the Safety Systems organization, guided by OpenAI’s Preparedness Framework.As frontier AI models hold the potential for significant benefits to humanity, they also present escalating risks. The Preparedness team is essential in preparing for the development of increasingly capable frontier AI models, focusing on identifying, tracking, and preparing for catastrophic risks associated with these technologies.The mission of the Preparedness team includes:Monitoring and predicting the evolving capabilities of frontier AI systems, especially regarding risks that could have catastrophic consequences.Establishing concrete procedures, infrastructure, and partnerships to mitigate these risks and safely advance the development of powerful AI systems.The Preparedness team integrates capability assessment, evaluations, internal red teaming, and mitigations for frontier models, coordinating overall AGI preparedness. This fast-paced and impactful work holds significant importance for both our organization and society.About the RoleAs frontier AI systems become more capable, they exhibit greater autonomy, the ability to pursue long-term goals, adapt to feedback, and utilize tools. While these advancements offer immense potential, they also raise the risk of models behaving in misaligned or deceptive ways, which can be difficult to supervise or contain. Addressing the risk of loss of control is a key challenge in the safe development and deployment of advanced AI systems.In your role as a Researcher focused on loss of control mitigations, you will design and implement an end-to-end mitigation strategy aimed at reducing the risk of intentionally subversive or inadequately controllable behaviors in OpenAI’s products and internal operations. This position necessitates strong technical expertise and close collaboration across functions to ensure that safeguards are enforceable, scalable, and effective. You will directly contribute to establishing robust protections as model capabilities evolve.

Mar 10, 2026

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Product Designer at OpenAI | San Francisco

OpenAI

Full-time|On-site|San Francisco

About the RoleJoin our dynamic team as a Product Designer in People Innovation Labs at OpenAI. This engineering group is dedicated to revolutionizing talent acquisition and retention while empowering everyone to excel in their work.Our mission ranges from redefining recruitment processes to enhancing workplace culture through innovative systems and products. By integrating OpenAI's advanced models and fundamental principles into our workflows, we deliver a competitive advantage to our People Team. Our initiatives include pioneering projects like OpenHouse, our internal knowledge hub, alongside AI-driven automation and scalable recruitment tools. We are shaping the future of work at OpenAI, establishing a framework for AI to enhance productivity, culture, and innovation.In this position, you will work closely with Product and Engineering teams to ensure our efforts yield measurable business results.Your Responsibilities:Shape the design and product strategy for internal People products at OpenAI.Develop and launch high-quality products and enhancements, from initial concepts to refined prototypes.Collaborate with engineering, product management, AI research, and design colleagues to define both long-term vision and immediate goals.Conduct user research to gain insights into user needs and improve our products.Contribute to the ongoing evolution of our design system.Foster our design culture and support team growth.Ideal Candidate:Possesses 4+ years of experience delivering large-scale software products.Demonstrates a portfolio that highlights exceptional UX, UI, and interaction design skills with a commitment to quality.Enjoys unraveling complex interaction design challenges.Exhibits strong communication and storytelling capabilities.Thrives in ambiguous situations, transforming challenges into clear visions.Is enthusiastic about immersing in the AI research process to define the design and functionality of AI-first products.

Mar 26, 2026

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Product Manager, Biosecurity at OpenAI | San Francisco

OpenAI, LP

Full-time|On-site|San Francisco

About Our TeamThe Safety Systems team at OpenAI oversees the entire lifecycle of safety measures for our cutting-edge models, ensuring responsible deployment that positively influences society. Our diverse work encompasses a range of research and engineering initiatives, including system-level safeguards, model training, evaluation, and red-teaming, all aimed at reducing misuse and misalignment while maintaining our stringent safety standards. We are committed to developing and deploying safe Artificial General Intelligence (AGI), nurturing a culture grounded in trust, responsibility, and transparency.We strive to learn continuously from our deployments, democratize the benefits of AI, and guarantee that our powerful tools align with human values and safety standards.About the RoleWe are seeking a dedicated Product Manager specializing in biosecurity risk. In this pivotal role, you will spearhead initiatives that ensure the safety, impact, and alignment of OpenAI’s frontier model deployments with user needs and technological advancements. You will establish strategic priorities, craft safety-oriented product roadmaps, and collaborate closely with AI researchers, software engineers, policy experts, and cross-functional partners. Additionally, you will devise strategies to enhance the ecosystem, empowering others to stay ahead of adversaries. This position is ideal for a proactive and technically proficient product manager with a knack for adversarial thinking and a passion for solving complex, ambiguous challenges through structured analysis and collaborative decision-making.This role is located in San Francisco, CA, and relocation assistance is available.In this role, you will:Collaborate closely with research, engineering, data science, and policy teams, along with other stakeholders, to integrate safety throughout the development and deployment of frontier AI models.Create robust frameworks for identifying and mitigating deployment safety risks, utilizing data analysis, expert consultations, and adversarial assessments.Set strategic priorities and product roadmaps aimed at enhancing deployment safety, improving reliability, and managing new AI capabilities.Develop scalable methodologies, tools, and processes for evaluating, refining, and continuously enhancing our safety systems.Establish repeatable processes to weave cutting-edge AI safety research into OpenAI’s models and product offerings.Create and regularly refine clear, actionable metrics that effectively capture safety performance and inform decision-making.

Mar 17, 2026

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