AI Enablement Specialist

Lightspeed Commerce Inc.Ottawa

Hybrid Full-time CA$85K/yr - CA$85K/yr

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Experience Level

Experience

Qualifications

Qualifications:Demonstrated experience in AI technologies and platforms. Strong problem-solving skills and technical aptitude. Excellent communication and training abilities. Ability to work collaboratively across various teams. Experience with project management tools (e.g., Atlassian, Monday.com) is a plus.

About the job

Hello and welcome!

Are you on the hunt for an exciting new role or just curious about the latest in AI and automation? If so, you might have just found the perfect opportunity!

Lightspeed is on the lookout for an AI Enablement Specialist who will act as the driving force behind our Enterprise Search & No-Code Agentic AI Platform. This hybrid role, reporting directly to the Head of IT, serves to connect technical implementation with business adoption, fostering a cultural transformation towards an Agent-Powered Workforce. Your responsibilities will include delivering expert training, offering advanced technical support, and collaborating with teams to identify and validate impactful AI use cases through our AI Labs methodology.

Your key responsibilities will include:

Facilitating the successful integration of Project Sidekick throughout the organization.
Providing Level 2/3 technical support for complex issues related to agent development, workflow logic, and tool integrations.
Assisting with platform configuration and connector integrations (e.g., Google Workspace, Slack, ServiceNow), ensuring data integrity and accurate ingestion.
Creating and iterating on proof-of-concept (POC) No-Code Agents to showcase feasibility and business benefits.
Maintaining an expert-level understanding of the Agent Builder environment and related productivity tools (e.g., Atlassian, Miro, Monday.com).
Designing and delivering impactful training programs focused on advanced Enterprise Search and agent utilization.
Training and managing a decentralized network of internal “AI Champions” to promote adoption across departments.
Collaborating with P&C and Communications to implement internal marketing strategies that enhance awareness and highlight successful use cases.
Leading AI Labs workshops to help teams map workflows and identify pain points.
Validating and qualifying AI use cases by translating business needs into measurable, technically feasible Agent requirements.
Managing and prioritizing the Agentic AI backlog, aligning initiatives with high-value, repeatable tasks identified through AI Labs.
Contributing to the broader IT team to achieve organizational goals, extending beyond the immediate scope of the role.

About Lightspeed Commerce Inc.

Lightspeed Commerce Inc. is a leading provider of software solutions for retailers and restaurateurs, facilitating seamless operations through innovative technology. Join us to be part of a forward-thinking team that thrives on creativity and collaboration.

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AI Enablement Specialist

Lightspeed Commerce Inc.

Full-time|CA$85K/yr - CA$85K/yr|Hybrid|Ottawa, ON, Canada

Hello! We appreciate your interest! Are you on the lookout for an exciting new role or simply exploring the dynamic landscape of AI and automation? If so, you may have found the perfect opportunity! Lightspeed is on the hunt for an AI Enablement Specialist to become a driving force behind our Enterprise Search & No-Code Agentic AI Platform. In this hybrid position, you will report directly to the Head of IT, balancing technical execution with business integration to foster a transformative Agent-Powered Workforce. Your role will be pivotal in delivering comprehensive training, facilitating advanced technical enablement, and guiding teams to discover and assess impactful AI use cases through our innovative AI Labs methodology. Your responsibilities will include: Championing the successful implementation of Project Sidekick throughout the organization.Providing Level 2/3 technical support for intricate issues related to agent development, workflow logic, and tool integrations.Assisting with platform configuration and connector integrations (e.g., Google Workspace, Slack, ServiceNow), ensuring permission accuracy and effective data ingestion.Developing, testing, and refining proof-of-concept (POC) No-Code Agents to showcase feasibility and business benefits.Maintaining in-depth knowledge of the Agent Builder environment and associated productivity tools (e.g., Atlassian, Miro, Monday.com).Designing and delivering impactful training programs focused on advanced Enterprise Search and agent utilization.Training and overseeing a network of internal “AI Champions” to enhance adoption across various departments.Collaborating with People & Culture and Communications to implement internal marketing initiatives that promote awareness and highlight successful use cases.Conducting AI Labs workshops, guiding teams through mapping workflows and identifying pain points.Validating and refining AI use cases by converting business needs into measurable, feasible Agent requirements.Managing and prioritizing the Agentic AI backlog, aligning initiatives with high-value, repeatable tasks identified through AI Labs.Contributing to the broader IT team's efforts to achieve organizational goals, even when it encompasses tasks beyond your immediate role.

Mar 12, 2026

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AI Enablement Specialist

Lightspeed Commerce Inc.

Full-time|CA$85K/yr - CA$85K/yr|Hybrid|Ottawa

Hello and welcome! Are you on the hunt for an exciting new role or just curious about the latest in AI and automation? If so, you might have just found the perfect opportunity!Lightspeed is on the lookout for an AI Enablement Specialist who will act as the driving force behind our Enterprise Search & No-Code Agentic AI Platform. This hybrid role, reporting directly to the Head of IT, serves to connect technical implementation with business adoption, fostering a cultural transformation towards an Agent-Powered Workforce. Your responsibilities will include delivering expert training, offering advanced technical support, and collaborating with teams to identify and validate impactful AI use cases through our AI Labs methodology.Your key responsibilities will include:Facilitating the successful integration of Project Sidekick throughout the organization.Providing Level 2/3 technical support for complex issues related to agent development, workflow logic, and tool integrations.Assisting with platform configuration and connector integrations (e.g., Google Workspace, Slack, ServiceNow), ensuring data integrity and accurate ingestion.Creating and iterating on proof-of-concept (POC) No-Code Agents to showcase feasibility and business benefits.Maintaining an expert-level understanding of the Agent Builder environment and related productivity tools (e.g., Atlassian, Miro, Monday.com).Designing and delivering impactful training programs focused on advanced Enterprise Search and agent utilization.Training and managing a decentralized network of internal “AI Champions” to promote adoption across departments.Collaborating with P&C and Communications to implement internal marketing strategies that enhance awareness and highlight successful use cases.Leading AI Labs workshops to help teams map workflows and identify pain points.Validating and qualifying AI use cases by translating business needs into measurable, technically feasible Agent requirements.Managing and prioritizing the Agentic AI backlog, aligning initiatives with high-value, repeatable tasks identified through AI Labs.Contributing to the broader IT team to achieve organizational goals, extending beyond the immediate scope of the role.

Mar 12, 2026

Apply

Senior Backend Software Engineer (AI Agent)

Cresta

Full-time|Remote|Canada (Remote)

Cresta is dedicated to transforming customer interactions into a strategic advantage by harnessing the full potential of contact centers. Our innovative platform integrates advanced AI technologies with human intelligence to reveal customer insights, streamline conversations, and enhance operational efficiency, allowing teams to work more effectively. Founded by Sebastian Thrun, a visionary from the Stanford AI lab and the mind behind Google X and Waymo, our leadership team also features CEO Ping Wu, a co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI. Join us on an exciting journey to redefine the future of work through AI innovation. The revolution begins at Cresta. About the Role: The AI Agent team at Cresta is committed to developing leading-edge AI Agents that tackle real-world challenges for our clients. We focus on utilizing the latest advancements in Large Language Models (LLMs) and AI Agent systems while ensuring our solutions are secure, cost-effective, and dependable. This role offers hands-on involvement with pioneering projects, requiring innovative software engineers who can translate research into scalable, practical applications. As a Senior Software Engineer, your mission will be to ensure our AI Agents are powered by dependable and scalable server solutions. This encompasses designing and maintaining server architecture capable of managing high-volume interactions while guaranteeing optimal performance and availability. While our emphasis is on server optimization and data management rather than pure research, you will engage with cutting-edge technologies in the cloud and server domains. This is a rare opportunity to influence the AI landscape at Cresta by addressing complex challenges and implementing groundbreaking advancements in production settings.

Mar 2, 2026

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