About the job
Hello and welcome!
Are you on the hunt for an exciting new role or just curious about the latest in AI and automation? If so, you might have just found the perfect opportunity!
Lightspeed is on the lookout for an AI Enablement Specialist who will act as the driving force behind our Enterprise Search & No-Code Agentic AI Platform. This hybrid role, reporting directly to the Head of IT, serves to connect technical implementation with business adoption, fostering a cultural transformation towards an Agent-Powered Workforce. Your responsibilities will include delivering expert training, offering advanced technical support, and collaborating with teams to identify and validate impactful AI use cases through our AI Labs methodology.
Your key responsibilities will include:
Facilitating the successful integration of Project Sidekick throughout the organization.
Providing Level 2/3 technical support for complex issues related to agent development, workflow logic, and tool integrations.
Assisting with platform configuration and connector integrations (e.g., Google Workspace, Slack, ServiceNow), ensuring data integrity and accurate ingestion.
Creating and iterating on proof-of-concept (POC) No-Code Agents to showcase feasibility and business benefits.
Maintaining an expert-level understanding of the Agent Builder environment and related productivity tools (e.g., Atlassian, Miro, Monday.com).
Designing and delivering impactful training programs focused on advanced Enterprise Search and agent utilization.
Training and managing a decentralized network of internal “AI Champions” to promote adoption across departments.
Collaborating with P&C and Communications to implement internal marketing strategies that enhance awareness and highlight successful use cases.
Leading AI Labs workshops to help teams map workflows and identify pain points.
Validating and qualifying AI use cases by translating business needs into measurable, technically feasible Agent requirements.
Managing and prioritizing the Agentic AI backlog, aligning initiatives with high-value, repeatable tasks identified through AI Labs.
Contributing to the broader IT team to achieve organizational goals, extending beyond the immediate scope of the role.
