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Experience Level
Experience
Qualifications
The ideal candidate will have a strong background in computer science or a related field, with experience in AI/ML infrastructure. Proficiency in programming languages such as Python or Java, along with familiarity with cloud services (AWS, Azure) is essential. You should possess excellent problem-solving skills and a passion for technology, with the ability to work well in a team environment.
About the job
Elliptic is hiring an AI Infrastructure Engineer in London, United Kingdom. This role focuses on building and supporting the technical foundation behind Elliptic's AI-driven financial technology products.
What you will do
Design and implement infrastructure for AI systems
Maintain and improve the platforms that power Elliptic’s AI products
Work with teams across the company to develop scalable, reliable solutions
Monitor and optimize system performance to support product innovation
About Elliptic
Elliptic is a leading provider of blockchain analytics and cryptocurrency compliance solutions. We empower financial institutions to navigate the complex world of digital assets with confidence. Our team is composed of talented professionals who are dedicated to innovation, collaboration, and excellence.
Full-time|$1K/yr - $1K/yr|On-site|London, United Kingdom
Your ImpactAre you a visionary and analytical professional who excels in fast-paced settings? Do you have a strong business sense and an enthusiasm for cryptocurrency and technology? Join our dynamic team as a Product Manager and take a key role in defining the future of Elliptic.In this pivotal position, you will lead the strategy and evolution of our Real-…
Full-time|$1K/yr - $1K/yr|On-site|London, United Kingdom
Join Us in Shaping the Future of Blockchain IntelligenceAt Elliptic, we are pioneering the intelligence framework for the future of finance. Our dedicated teams are committed to transforming intricate blockchain and off-chain data into actionable insights, equipping financial institutions, regulators, and businesses with the confidence to innovate. Our mission is to make digital-asset intelligence seamlessly accessible, as we design and scale the data streams and services that drive Elliptic’s analytics and decision-making products.As a Data Engineer, you will architect and optimize systems that process vast blockchain and off-chain datasets, facilitating organizations across the globe in making informed, data-driven decisions.Your role will involve engaging with platform-focused teams or those directly handling product data, as you tackle challenges related to batch and streaming processing while developing high-quality, scalable solutions in a rapidly changing ecosystem.
Are you passionate about driving DevOps culture, enhancing automation, and making a tangible difference across engineering teams in a dynamic environment?At Elliptic, we are on the lookout for a Senior DevOps Engineer who brings over 10 years of DevOps expertise, including at least 7 years of hands-on experience with Kubernetes. We value individuals who take initiative, lead projects from conception through to execution, make data-driven decisions, and continuously seek to enhance systems and processes. In this critical role, you will help shape our platform strategy, collaborate with skilled engineers, and nurture a culture of reliability, security, and efficiency.Your Impact:You will play a pivotal role in transforming the way we approach DevOps, security, and reliability at Elliptic, fostering an environment of efficiency and autonomy. Join a growing team of dedicated engineers who embrace challenges and are unafraid to innovate. Our commitment to openness is reflected in our engineering teams, encouraging you to question norms and devise creative solutions to meet our customers' needs.Your Responsibilities:Provide expert DevOps leadership across all engineering layers.Promote DevOps, security, and reliability engineering practices within the engineering team.Design and provision resilient infrastructure across multiple regions and availability zones.Develop compliant, reliable, and feature-rich developer platforms focused on container orchestration.Facilitate Continuous Delivery and Deployment through CI/CD pipelines and GitOps tools.Support security and testing measures early in the development process, and manage progressive delivery in production environments.Enhance developer productivity and experience throughout the Software Development Life Cycle (SDLC).Optimize costs by adjusting infrastructure sizes and creating ephemeral, on-demand environments.Implement proactive monitoring for security and reliability using observability tools, including SIEM, APM, tracing, infrastructure metrics, and dashboards.Effectively eliminate toil through durable engineering solutions.
Are you ready to leverage your analytical skills to influence executive decision-making for years to come?We are seeking a dynamic individual who excels at the crossroads of data analysis and commercial strategy. If you have a knack for identifying trends in customer lifecycle data that drive leadership's growth strategies, and are excited about building scalable reporting infrastructures, we want you on our team.Your Impact:At Elliptic, we believe that exceptional commercial operations stem from outstanding insights. We are not just tracking metrics; we are cultivating analytical capabilities that clarify how prospects become customers, how customers derive value, and how revenue can grow in a predictable manner.As the analytical partner to our executive team, you will translate complex data from our go-to-market strategies into insights that guide strategic discussions, planning, and investment decisions.Accelerate revenue growth through in-depth analyses of customer lifecycle performance. By examining comprehensive customer lifecycle analytics, you will provide strategic recommendations that enhance acquisition, expansion, and retention efforts.Lifecycle Performance AnalysisConduct thorough analyses of conversion rates, volume, and time-sensitive metrics across the entire customer lifecycle to drive revenue acceleration.Identify friction points and growth opportunities in acquisition, expansion, and retention through quantitative analysis and cohort modeling.Develop and maintain analyses regarding multi-touch attribution for marketing investment returns.Create forecasting models for pipeline health, churn risks, expansion signals, and capacity planning to aid strategic decision-making.Synthesize cross-functional data to pinpoint conversion drivers, bottlenecks, and performance variations by segment, channel, and motion.Strategic Partnership with LeadershipProvide analytical support to the Head of Revenue Operations for pipeline management, forecast accuracy, sales cycle optimization, win/loss analysis, and sales productivity.Deliver insights to the Director of Customer Success regarding churn drivers, health score effectiveness, time-to-value, expansion opportunities, and customer segmentation.Translate complex analytical findings into actionable insights for the Chief Revenue Officer through executive dashboards.
Your ImpactJoin our dynamic People team as a Senior People Partner and significantly influence our organization. Positioned at the core of our operations, you will collaborate with leaders to empower our teams and drive overall success. If you possess a strong background in strategic partnership, talent management, and organizational design, and excel in fast-paced, high-growth environments, we are eager to connect with you.Key ResponsibilitiesServe as a key advisor to senior leadership on all people-related strategies to enhance performance and achieve business objectives.Work collaboratively with the Director of People to design and implement effective People strategies focusing on talent development, employee engagement, organizational culture, and change management.Leverage data analytics to identify trends, inform decision-making, and assist managers with workforce planning and organizational structure.Champion the successful implementation of company-wide programs, including performance management systems, compensation cycles, and hybrid working strategies, ensuring smooth adoption across teams.Provide pragmatic advice and coaching on employee relations, balancing organizational needs with empathy and fairness.Mentor and develop fellow People Partners to enhance team capabilities and ensure consistency in our approach.Drive initiatives to foster our organizational culture, aligned with our leadership behaviors and core values.
Join our innovative team at Elliptic as a Senior Data Engineer, where your expertise will help shape the future of blockchain intelligence. We are looking for a talented individual who is passionate about data engineering and wants to make an impact in the cryptocurrency space.In this role, you will design, develop, and optimize data pipelines, ensuring the integrity and accuracy of data that drives decision-making across the organization. Your work will involve collaborating with various stakeholders to identify data needs and implement solutions that enhance data accessibility and usability.
Full-time|$1K/yr - $1K/yr|On-site|London, United Kingdom
The impact you'll make:As the Information Security Team Lead, you will spearhead the daily operations and enhancement of Elliptic's information and cyber security initiatives. Your role will involve driving the adoption of SSDLC v2.0, strengthening our cloud and SaaS security frameworks, and ensuring readiness for external audits and customer due diligence. Collaborate closely with Engineering, Platform, Legal, Procurement, and Customer teams to mitigate risks while facilitating delivery and revenue, including the implementation of Enterprise Tier security features.Your responsibilities will include:Programme Ownership and ExecutionLead the execution of the InfoSec roadmap and performance metrics. Transform strategic objectives into actionable quarterly plans with quantifiable results.Establish necessary gates, controls, and reporting mechanisms for SSDLC v2.0 across build and deployment pipelines.Direct the baselining of CSPM/SSPM and the targeted reduction of misconfigurations and vulnerabilities.Risk Management, Assurance, and Audit PreparednessOversee ISMS processes in compliance with ISO 27001. Organize evidence collection for customer audits and external assurances (e.g., penetration testing, TPOs).Lead or contribute to risk management forums. Ensure prompt remediation, risk acceptance, and tracking of exceptions.Cloud and SaaS Security EnhancementsCollaborate with the Platform team to fortify AWS (IAM, KMS, network segmentation, Security Hub, GuardDuty, logging).Enhance endpoint security, identity and access management, vulnerability management, and logging throughout the organization.Leadership and Team CollaborationProvide daily guidance to TISO, Analysts, and cross-functional contributors.Foster a pragmatic, developer-friendly security culture through enablement, playbooks, and training.Vendor Management and Data GovernanceManage vendor security due diligence with defined SLAs and documentation trails. Assist data protection and BC/DR control owners.Required Qualifications:Demonstrated experience leading security initiatives in a cloud-native product environment.Deep understanding of security frameworks and compliance standards.Strong communication skills with the ability to collaborate effectively across teams.
At Elliptic, we are at the forefront of combating illicit cryptocurrency activities, having traced and disrupted over $21.8 billion in crypto laundering across various blockchains. Our work spans from monitoring sanctioned nation-states to dismantling organized crime networks that utilize token swaps and unregulated exchanges. Our compliance and investigations teams leverage our solutions to track and screen transactions with an impressive 99% market coverage.Our Customer Platform is pivotal in achieving this at an enterprise scale. We are dedicated to building a secure customer environment and robust platform foundations, empowering teams to deliver confidently while ensuring that Elliptic remains enterprise-ready.We are actively seeking a talented Full-Stack Software Engineer to join our team, focused on designing and developing exceptional customer-facing experiences and platform services that facilitate key functionalities including authentication, governance, user management, and operational tooling.Your ImpactAs a Full-Stack Software Engineer on the Customer Platform team, your contributions will be critical in delivering secure, scalable features that enhance the user experience for Elliptic customers, enabling product teams to build and release safely. You will collaborate extensively across frontend and backend systems, working alongside designers and fellow engineers to translate enterprise requirements into reliable, user-friendly experiences.Through your efforts, you will significantly contribute to establishing Elliptic as the premier choice for enterprises and financial institutions by fortifying the operational infrastructure and development platform upon which our business relies.Your ResponsibilitiesDevelop and maintain full-stack features across web UI and APIs, from initial design to production deployment.Engage with a diverse array of platforms, standards, and paradigms including Auth0, OAuth2, SAML, SCIM, and event-driven architectures.Implement secure customer-facing functionalities such as login/signup workflows, user management, governance, and enterprise features.Design and enhance backend services and APIs for shared platform components to support Elliptic’s growth (e.g., authentication/authorization, API gateways, and related services).Collaborate with other product teams to streamline and secure integration with Customer Platform capabilities.Participate in technical design reviews, planning sessions, and code reviews, ensuring high quality and clarity in the development process.Your Qualifications3–6 years of software development experience building production services in TypeScript/Node.js (or similar) and modern web applications (React or equivalent).Proven experience with both frontend and backend technologies.
What’s the Role?At Elliptic, we are on the lookout for a talented Product Designer to become a vital part of our forward-thinking product-engineering team. We are committed to a user-centered approach to product development, believing that engaging with our customers at every stage not only leads to exceptional products but also allows us to pivot quickly based on their feedback. Our goal is to create solutions that resonate deeply with our users, enabling them to make impactful business decisions.We seek an individual who is enthusiastic about designing components of a product suite that users love. You will be instrumental in crafting intuitive and straightforward tools that enhance user experience and facilitate effective decision-making.Our philosophy emphasizes that the most groundbreaking solutions stem from empowered, diverse, and collaborative teams committed to creative problem-solving.Your Responsibilities:Collaborate within a cross-functional team, working alongside product managers, engineers, and other stakeholders to address significant challenges in the cryptocurrency sector.Partner with product teams to pinpoint the most suitable solutions for client challenges.Refine and validate designs through comprehensive user research and testing, adapting based on insights to deliver effective user experiences that align with business objectives.Contribute to our design team by striving for the best product experience, collaborating on a unified design system and principles, and fostering an environment of shared learning and constructive feedback.Produce wireframes, user flows, prototypes, and high-fidelity UI designs while supporting engineers throughout the implementation phase.Quickly immerse yourself in an exciting new industry, collaborating with a knowledgeable team to gain expertise.Your Impact:Take full ownership of your design area alongside your cross-functional team.Involve yourself at every stage of the research, design, and build lifecycle, creating solutions that address crucial challenges for Elliptic’s clients.Establish benchmarks and influence how product design is practiced at Elliptic with the guidance of your Design Lead, in partnership with Product Managers and Engineers.
Full-time|$1K/yr - $1K/yr|On-site|London, United Kingdom
As the Sales Manager at Elliptic, you will play a pivotal role in driving new logo acquisition and expanding our presence within your region. By leading a dedicated team of Account Executives, you will foster an elite sales culture, enhance sales discipline, and guide your team in securing complex enterprise deals in high-potential markets.You will exemplify the standards of excellence, operationalizing high expectations through effective coaching, streamlined processes, and flawless execution.Your Responsibilities:Championing Exceptional Sales ExecutionLead by example, coaching AEs through intricate enterprise sales cycles—from generating outbound opportunities to engaging multiple stakeholders, conducting PoCs, and negotiating contracts.Promote a stringent, AE-led approach to pipeline development and account strategies.Driving and Scaling New Logo Acquisition and ExpansionDevelop and implement regional strategies to penetrate high-value accounts within the crypto, fintech, financial services, and regulatory sectors.Accurately forecast performance, meet team quotas, and optimize go-to-market efficiency within the region.Instilling Sales Rigour & MethodologyImplement and reinforce strong sales hygiene practices—from qualification and forecasting to next-step discipline and CRM management.Act as a process facilitator, ensuring mastery of methodologies such as MEDDPICC and Value-Based Selling.Utilize AI-driven sales tools to enhance qualification, pipeline health, and deal execution strategies.Coaching, Developing & Elevating the TeamProvide continuous coaching on essential sales techniques: outbound prospecting, accessing decision-makers, handling objections, ensuring discovery quality, and closing deals.Offer real-time feedback through call coaching, pipeline assessments, and deal strategy discussions.Assist AEs in career progression while exceeding performance targets.Encourage the integration of AI tools within the sales process to foster a culture of innovation and continuous improvement.
Are you eager to shape the future of value transfer? Do you thrive on tackling unprecedented challenges? Are you seeking a company that prioritizes its values and fosters the growth of its team members?Your Impact:Our engineering platform is integral to our business, serving as the foundation for every product our clients depend on. As a valued member of our team, you will significantly influence both the technical and personal development of our engineering teams. Here’s how:Team Culture Development: You will be instrumental in establishing processes and an environment that empower engineers to excel in collaboration and produce high-quality solutions that deliver tangible value to customers.Career Development Guidance: You will assist engineers in their professional journeys, helping them to identify and achieve their career aspirations. Through regular one-on-ones and performance evaluations, you will provide tailored feedback and support them in crafting and executing personalized development plans.Engineer Empowerment: You will oversee engineers across diverse teams, offering the necessary support and guidance for their growth while granting them the autonomy to make decisions and take ownership of their responsibilities.Innovation Promotion: Openness is one of our core values at Elliptic, particularly within our engineering teams. We encourage engineers to question norms and discover innovative solutions for our clients. By nurturing a culture of lean thinking, you will facilitate the quick launch of ideas, enabling rapid iteration and enhancement.Join a team of skilled and passionate engineers who embrace challenges and strive to solve complex problems. Your mentorship, coaching, and development of team members will be essential in unlocking their potential and advancing Elliptic's engineering initiatives.Your Responsibilities:Conduct regular one-on-ones and performance reviews with engineers to provide personalized feedback and supportUnderstand each team member's career objectives and assist them in establishing and following development plansMaintain oversight of all team aspects, fostering a positive culture to ensure expectations are set and work is completedEncourage knowledge-sharing forums and collaboration among engineers.
Join Elliptic as a Revenue Operations Manager, where you will play a key role in driving the growth and efficiency of our revenue processes. You will collaborate closely with sales, marketing, and customer success teams to optimize our operations and enhance our customer experience.
Your Role and Impact:At Elliptic, we believe that outstanding commercial operations stem from robust systems and insightful analytics. We're not merely tracking revenue; we're creating the infrastructure that empowers our teams to tackle financial crime effectively and at scale.As the Head of CRM, you will oversee our customer lifecycle architecture, ensuring that our go-to-market (GTM) technology stack grows in harmony with our strategic initiatives. Your role will bridge systems architecture and data analytics, maintaining the technical backbone while providing insights that influence decision-making across Marketing Automation, Sales, and Customer Success.This position transcends typical CRM administration; you will forge the links between our technical framework and commercial strategy, enabling Elliptic to scale efficiently while upholding data integrity and analytical precision that differentiate exceptional operations from the ordinary.
Full-time|$1K/yr - $1K/yr|On-site|London, United Kingdom
Are you ready to shape the future of value transfer? Do you thrive on tackling unprecedented challenges? Join a values-driven organization that prioritizes the growth of its employees!Your Impact:Become a pivotal member of Elliptic, where you will transform complex datasets into actionable insights, compelling narratives, and quantifiable results. You will delve into intricate patterns within digital assets, create reproducible analyses, and present clear visualizations that guide Product and Marketing strategies, support Sales and Policy discussions, and amplify Elliptic’s presence in the marketplace. You will manage the entire process from raw data to impactful storytelling.Your Responsibilities:Conduct comprehensive mixed-method research on cryptocurrency ecosystems and user behaviors, merging quantitative analysis with strong domain expertise.Create clear, precise visuals and written narratives for reports, blogs, briefings, talks, and client-facing materials.Develop analytical assets and tools for use by Marketing and Communications across various campaigns and channels.Play a crucial role in our Intelligence organization to validate findings and uphold methodological integrity and relevance.Provide Product teams with data-driven insights on challenges, opportunities, and outcome metrics rooted in Intel data.Deliver concise analyses and visuals to Marketing and Revenue teams that clarify trends, value propositions, and risks for prospects and clients.Ensure the highest standards of data quality, documentation, and reproducibility.Create reusable notebooks, datasets, and dashboards that streamline recurring analyses.You Are a Great Fit If You:Exhibit a strong sense of curiosity and skepticism.Communicate complex ideas with clarity and confidence, tailoring depth to suit the audience.Value visual clarity as much as analytical accuracy.Pursue evidence rigorously to establish truths.Enjoy collaborating with teams across Data, Marketing, Revenue, and Product.Have a keen interest in cryptocurrencies.Ideal Candidate:Possesses a degree in a STEM field.
Join Elliptic as a Principal Partnership Marketing Manager, where you will lead strategic marketing initiatives to foster partnerships within the blockchain and cryptocurrency sectors. You will collaborate with key stakeholders, develop innovative marketing strategies, and drive growth through impactful campaigns that resonate with our target audience.
Join Elliptic as a Finance Director and lead our financial strategy in the dynamic world of cryptocurrency and blockchain technology. You will play a key role in shaping our financial operations, driving growth, and ensuring compliance with regulatory standards.As a Finance Director, you will oversee budgeting, forecasting, and financial analysis to support our business objectives. Collaborate with cross-functional teams to provide insights and recommendations that influence our strategic direction. Your expertise will be crucial in managing financial risks and enhancing our financial performance.
What You'll Accomplish:As a Senior Data Reliability Engineer, you will spearhead the integration of Site Reliability Engineering (SRE) across all engineering practices. Your leadership will ensure that every engineer and team is dedicated to crafting software that is not only resilient but also exceptionally reliable. You will collaborate with a diverse, cross-functional team of subject matter experts and on-call engineers, focused on maintaining high performance of our platform around the clock.Overseeing a comprehensive suite of products, you will be responsible for the reliability of enterprise-grade applications that process thousands of queries per second. Elliptic is acclaimed for its extensive and dependable datasets, and your role will be pivotal in establishing a market-leading infrastructure for data quality and governance. This involves creating the processes, culture, and frameworks that will enhance observability, data quality, lineage, and remediation, forming a crucial backbone of our data and intelligence platform.Your Responsibilities:This role spans multiple teams, and you will receive full support from leadership and engineering while showcasing exemplary standards. Your main tasks will include:Promote the principles of SRE and DRE throughout the engineering teams.Lead the development of a data quality framework that assures our clients of the accuracy of our data and supports marketing and revenue initiatives.Define and manage the on-call process within the SRE function:Quickly gain an in-depth understanding of our systems.Lead incident management.Conduct post-incident reviews.Ensure timely completion of follow-up actions.Assess and enhance our existing end-to-end on-call processes.Participate in the on-call rotation, approximately every 4 to 5 weeks, ensuring 24/7 coverage.Evaluate, manage, and improve our current monitoring, alerting, paging, and documentation solutions.Provide reports on system uptime, availability, and performance across our product range.Draft post-mortem reports for both internal and external stakeholders.Represent the SRE and DRE functions during discussions with top-tier enterprise financial institutions.
Join Elliptic, where our cutting-edge Investigator tool empowers compliance teams globally to execute investigations with unprecedented speed and efficacy, utilizing the world's most precise crypto identity dataset. Our intuitive forensics visualize fund flows across blockchains at the click of a button, enabling teams to uncover vital evidence swiftly and resolve criminal cases more efficiently. We're seeking a dynamic Engineering Lead to elevate our product and team to new heights.Your Impact:As the Lead of the Investigations team, you will redefine how compliance teams monitor fund movements and combat financial crime. Collaborating closely with product management, you will guide the technical strategy of our platform, transforming complex blockchain data into intuitive and valuable product features.You will mentor and cultivate a high-performing team, instilling a culture of innovation and accountability, while partnering across the organization to provide significant value to our users.Your Responsibilities:Write and review code to support the team, exemplifying best practices, and collaborate with engineers to share insights and tackle complex challenges.Guide your team in making informed technical choices by evaluating trade-offs and selecting strategies that align technical quality with business objectives.Work collaboratively with Product and other stakeholders to ensure the team focuses on the most impactful work.Empower team members to discover their own solutions, enhancing problem-solving skills and fostering a self-sufficient, resilient team.Provide comprehensive system context and overviews to new team members, expediting their onboarding and productivity.Articulate complex technical concepts clearly to engineers, managers, and business stakeholders.Your Qualifications:Leadership Experience: You have successfully led or mentored a small engineering team (approximately 3–6 members) and contributed to their professional growth.Proficiency in JavaScript/TypeScript: Strong skills in backend (Node.js) and frontend (React) development. Experience with frameworks such as NestJS or Redux is an advantage.Architectural Acumen: You have designed scalable UI applications and APIs and are adept at making informed decisions regarding technology choices and architectural patterns.Problem-Solving Mindset: A passion for tackling complex technical challenges and a commitment to continuous improvement.
Role overview Elliptic is hiring an AI Infrastructure Engineer in London, United Kingdom. This role focuses on building and supporting the technical foundation behind Elliptic's AI-driven financial technology products. What you will do Design and implement infrastructure for AI systems Maintain and improve the platforms that power Elliptic’s AI products Work with teams across the company to develop scalable, reliable solutions Monitor and optimize system performance to support product innovation
Your Impact:In the role of Director of Engineering, you will spearhead the Data and Intelligence Engineering division at Elliptic. Your leadership will define our technical trajectory, optimize team configurations, and enhance both engineering and operational sophistication within the domain. You will oversee the integration of diverse external and intelligence data sources, ensuring the production of foundational datasets that support our product offerings. As we experience rapid growth, your expertise will be crucial in scaling our data pipelines, infrastructure, and engineering methodologies to facilitate consistent, high-performance data streams, empowering teams across the organization.You will serve as the strategic and technical authority within this organization, collaborating closely with senior engineers, product teams, and intelligence units to develop the operational framework, refine strategic initiatives, and advance the team's maturity while ensuring timely delivery and fostering trust among your colleagues.Elliptic is recognized for its comprehensive and dependable datasets. Your role will be pivotal in maintaining and amplifying this reputation as the business evolves. You will be responsible for defining the architecture and evolution of our data infrastructure, which serves product, intelligence, commercial, finance, and operations teams, making you the primary liaison across these critical functions.Your Responsibilities:Lead the technical vision and platform roadmap for the data domain, collaborating with principal engineers on architectural strategies that weigh business requirements, reliability, cost, and innovation.Develop and enhance the organizational structure, team dynamics, ownership models, operational processes, and recruitment strategies for the domain.Establish delivery standards and rhythms that enhance predictability while maintaining agility.Promote operational excellence by guiding SLAs, observability, data quality standards, and incident management, ensuring that the platform is dependable, quantifiable, and continually advancing.Act as the representative for data engineering across product, commercial, intelligence, operations, and finance sectors.Collaborate effectively with engineering managers to assess team performance and contribute to the recruitment, development, and retention of strong engineering leaders.Balance the need to support product and revenue teams with the imperative to construct reliable, scalable infrastructure. Communicate transparently about prioritization, going beyond just the “what” of tasks and taking ownership of the overall strategy.
