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AI Solutions Engineer – Salesforce Agentforce

KeyloopVietnam
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Strong understanding of AI technologies and customer service principles. Experience in software development and engineering practices. Ability to work collaboratively in cross-functional teams. Excellent problem-solving skills and attention to detail. Effective communication skills, both verbal and written.

About the job

Join Keyloop, where we connect dealerships, manufacturers, technology providers, and car buyers.
We empower automotive dealers and manufacturers to embrace digital transformation through innovative technology that enhances the car sales process and improves the customer experience in buying and owning vehicles.
 
Utilizing cutting-edge technology, we connect our clients' systems, departments, and locations, offering an open technology platform that is shaping the future of the industry. Our data-driven approach helps clients enhance efficiency, boost profitability, and provide exceptional customer experiences. Are you ready to make an impact?
 


In this pivotal role, you will be part of a collaborative team at the intersection of AI engineering and customer service excellence. As an AI Solutions Engineer within the Customer Enablement (CE) organization, you will be instrumental in realizing Keyloop’s vision for AI-powered customer operations , developing, optimizing, and scaling intelligent agents to enhance efficiency across our global support and service operations.

You will collaborate closely with CE leaders, functional heads, and cross-functional teams to design and implement a unified program of AI-driven solutions that minimize effort, speed up resolutions, enhance customer outcomes, and elevate the capabilities of our AI agents. This role is a part of Keyloop’s expanding Global Delivery Hub in Vietnam.

About Keyloop

Keyloop is a transformative force in the automotive industry, bridging the gap between dealers, manufacturers, and consumers through innovative technology solutions. Our mission is to empower automotive businesses to thrive in the digital era by enhancing operational efficiency and customer satisfaction.

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