AI Specialist at cmcom | Amsterdam

cmcomAmsterdam, Noord-Holland, Netherlands

On-site Full-time

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Experience Level

Experience

Qualifications

Key qualifications for the AI Specialist role include:Proficiency in AI technologies and frameworks. Experience with GenAI, Agentic AI, RAGs, LLMs, and MAS. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work collaboratively with diverse teams. A passion for customer engagement and enhancing user experiences.

About the job

“The complete customer journey. One platform”

In today’s fast-paced world, customers seamlessly navigate between channels, platforms, applications, and physical locations. Our mission is clear and ambitious: to empower growing businesses to serve, sell, interact, and engage through a single Global AI-Powered Customer Engagement Platform. By integrating conversations, customer data, and payments with AI Agents, we enable businesses worldwide to achieve faster growth together.

Our services are fully integrated within a unique business structure comprising four key units: Connect, Pay, Live, and Engage.

We are currently seeking an AI Specialist to support our exceptional clients and enhance our Engage products!

What You Will Do

Join us in constructing the ultimate Global AI-Powered Customer Engagement Platform designed to connect businesses with their customers, automate workflows, and facilitate seamless interactions through one dependable, user-friendly system. This is our vision for 2026.

As an AI Specialist, you will be the technical authority, transforming innovative AI concepts into practical solutions for businesses. You are immersed in AI advancements, exploring GenAI, Agentic AI, RAGs, LLMs, MAS, Agent Building, and client-specific neural networks. Your insatiable curiosity drives you to investigate every detail, ensuring that our AI solutions, Inspire and Halo, are implemented with precision and customized to meet the unique requirements of each client.

This position is ideal for an individual who not only excels in the technical aspects of AI but also enjoys engaging with clients to guide them through their transformation journey. You will pose questions they may not have considered, identifying opportunities to optimize processes and elevate their operations. Your ability to merge technical expertise with consultative skills will make you an invaluable partner in helping businesses unlock the full potential of AI.

About cmcom

At cmcom, we are dedicated to revolutionizing customer engagement through our innovative Global AI-Powered Customer Engagement Platform. Our integrated services across various business units allow us to serve businesses effectively, helping them grow and thrive in a competitive landscape.

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