About the job
Sézane, a French fashion brand known for its online origins and commitment to sensibility, quality, and creativity, is looking for a Sales Advisor (H/F) in alternance for its Bordeaux Apartment.
About Sézane
For over 20 years, Sézane has chosen to do things differently: putting people first, acting on convictions, and challenging standard practices. The brand’s journey is shaped by those who contribute to it every day.
Role Overview
This work-study position is based in Bordeaux (33), reporting to the Apartment Manager. The Sales Advisor helps create a welcoming, memorable experience for every visitor, while upholding Sézane’s values and brand image.
Main Responsibilities
Delivering a Unique Customer Experience
- Focus on customer needs to provide outstanding service.
- Represent Sézane’s style through personal presentation and attitude.
- Welcome each customer with warmth and empathy.
- Listen to and understand customers to identify their preferences.
- Introduce the brand and its product ranges.
- Act as an ambassador for both the physical store and online channels.
- Stay curious and build in-depth knowledge of the brand and products.
- Suggest ways to make each customer’s experience special.
- Handle complaints and dissatisfaction with care, aiming to retain customers.
- Be familiar with Sézane’s CSR policies to answer related questions.
Maintaining Brand Image
- Apply Sézane’s basic merchandising principles.
- Check product labeling on the sales floor.
- Help implement and maintain merchandising displays.
- Contribute to an inspiring and enjoyable shopping environment.
- Monitor and uphold store commercial standards.
- Bring fashion knowledge and ideas to the team.
Team Spirit
- Work collaboratively and support team tasks.
- Help foster a positive, cooperative workplace.
Who We’re Looking For
Sézane values individuals who are creative, organized, and eager to innovate. Independence, respect for others, and a belief in what’s possible with effort are important qualities here.
Interested?
If shaping the next chapter of Sézane’s story appeals to you, reach out and join the team in Bordeaux.
