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Alternance - Sales Advisor (H/F)

SézaneBordeaux, Nouvelle-Aquitaine, France
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Experience Level

Entry Level

Qualifications

Enthusiastic and creative individuals with strong interpersonal skills and a passion for fashion. Ability to work autonomously while maintaining a collaborative spirit. Experience in retail or sales is a plus, but a strong willingness to learn and grow is essential.

About the job

Sézane, a French fashion brand known for its online origins and commitment to sensibility, quality, and creativity, is looking for a Sales Advisor (H/F) in alternance for its Bordeaux Apartment.

About Sézane

For over 20 years, Sézane has chosen to do things differently: putting people first, acting on convictions, and challenging standard practices. The brand’s journey is shaped by those who contribute to it every day.

Role Overview

This work-study position is based in Bordeaux (33), reporting to the Apartment Manager. The Sales Advisor helps create a welcoming, memorable experience for every visitor, while upholding Sézane’s values and brand image.

Main Responsibilities

Delivering a Unique Customer Experience

  • Focus on customer needs to provide outstanding service.
  • Represent Sézane’s style through personal presentation and attitude.
  • Welcome each customer with warmth and empathy.
  • Listen to and understand customers to identify their preferences.
  • Introduce the brand and its product ranges.
  • Act as an ambassador for both the physical store and online channels.
  • Stay curious and build in-depth knowledge of the brand and products.
  • Suggest ways to make each customer’s experience special.
  • Handle complaints and dissatisfaction with care, aiming to retain customers.
  • Be familiar with Sézane’s CSR policies to answer related questions.

Maintaining Brand Image

  • Apply Sézane’s basic merchandising principles.
  • Check product labeling on the sales floor.
  • Help implement and maintain merchandising displays.
  • Contribute to an inspiring and enjoyable shopping environment.
  • Monitor and uphold store commercial standards.
  • Bring fashion knowledge and ideas to the team.

Team Spirit

  • Work collaboratively and support team tasks.
  • Help foster a positive, cooperative workplace.

Who We’re Looking For

Sézane values individuals who are creative, organized, and eager to innovate. Independence, respect for others, and a belief in what’s possible with effort are important qualities here.

Interested?

If shaping the next chapter of Sézane’s story appeals to you, reach out and join the team in Bordeaux.

About Sézane

Sézane is a revolutionary French fashion brand that redefines the online shopping experience by prioritizing quality, creativity, and ethical practices. With a commitment to innovation and customer satisfaction, Sézane is at the forefront of the fashion industry.

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