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Amazon Case Manager - Supplements Category

Activate TalentRemote — Metro Manila, Philippines
Remote Full-time $1K/mo - $1.5K/mo

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Experience Level

Experience

Qualifications

Minimum of 2 years of experience handling backend operations in Amazon Seller Central, preferably in the supplement, wellness, or health categories. Proven ability to resolve complex cases, successfully reinstate ASINs, and navigate Amazon’s internal processes. In-depth knowledge of supplement regulations, compliant claims language, and Amazon's restricted products policy. Highly detail-oriented with exceptional written communication skills and a strong commitment to follow-through.

About the job

Join our dynamic team as an Amazon Case Manager specializing in the Supplements Category! This fully remote position offers a unique opportunity to leverage your expertise in managing Seller Central backend operations to help our brand thrive.

As an Amazon Case Manager, you will be responsible for troubleshooting and managing cases related to listing suspensions, policy violations, and FBA issues. Your proactive approach will ensure that ASINs remain active, optimized, and compliant with Amazon's regulations.

To enhance our brand's operations, you will collaborate closely with marketing and operations teams, maintaining organized case histories and tracking response timelines to minimize downtime. Your attention to detail and strong communication skills will be essential in this role.

If you have experience in the supplement or wellness categories and a passion for problem-solving, we want to hear from you!

About Activate Talent

Activate Talent is a forward-thinking company dedicated to empowering brands in the digital marketplace. We focus on building strong operational foundations that help our clients thrive on platforms like Amazon.

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