Application Engineer - Tier 1

ValGenesisLisbon

Hybrid Full-time

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Experience Level

Experience

Qualifications

Proficient in technical support and software troubleshooting. Strong customer service skills. Ability to collaborate effectively with internal teams. Experience mentoring entry-level engineers is a plus. A desire to engage in technical projects and process improvements.

About the job

Discover the unique culture at ValGenesis, the gold standard for paperless validation in Life Sciences: Learn More

As an Application Engineer - Tier 1 at ValGenesis, you will hone your technical support skills while engaging in software troubleshooting and delivering exceptional customer service. In this role, you will tackle moderately complex software challenges, mentor junior application engineers, and collaborate with internal teams for system enhancements. This position is ideal for individuals seeking to deepen their problem-solving expertise and contribute to impactful technical projects.

We offer a hybrid work schedule of 4 days per week, providing flexibility while fostering in-person collaboration at our Lisbon office. We believe that face-to-face interactions stimulate creativity and strengthen our community, which is vital to our continued success.

About ValGenesis

ValGenesis is at the forefront of digital validation technology, offering solutions that streamline compliance and enhance manufacturing processes for life sciences companies globally.

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