Application Support Analyst

InovalonGurugram, India

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in application support or related IT roles. Strong analytical and problem-solving skills. Excellent communication abilities to articulate technical concepts to non-technical stakeholders. Ability to work collaboratively in a fast-paced environment. Familiarity with database management and software development processes is a plus.

About the job

Inovalon seeks an Application Support Analyst based in Gurugram, India. This position centers on resolving technical issues within software applications, maintaining reliable system performance, and providing support to end users. The analyst will work alongside colleagues from different teams, all contributing to improvements in healthcare technology using data-driven approaches.

What you will do

Troubleshoot and resolve problems within applications
Monitor software to help ensure consistent, dependable performance
Work with cross-functional teams to address user requirements
Assist in efforts to improve user experience across Inovalon's platforms

About Inovalon

Inovalon is a leading technology company that leverages data-driven insights to improve healthcare outcomes. Our innovative solutions are designed to empower healthcare organizations with the tools they need to deliver high-quality, cost-effective care. Join us to be part of a team that is shaping the future of healthcare.

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