G+D NetceteraSkopje, Greater Skopje, North Macedonia
On-site Full-time
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Experience Level
Entry Level
Qualifications
Your Responsibilities:Conduct proactive service monitoring for our customers. Manage Incident Management, Service Request Management, and Change Management processes via a ticketing system. Troubleshoot, document, reproduce, and follow up on issues or requests from customers. Engage in customer communication to understand their needs and coordinate with internal teams for support. Analyze application logs proactively to identify issues. Keep support documentation (cookbook) current and comprehensive. Prepare monthly scheduled and ad-hoc reports. Provide technical customer support in a 24/7/365 team setting, working rotating morning, afternoon, and night shifts. Your Profile:Basic understanding of Windows, Linux, and AWS environments. Solid grasp of Network concepts and troubleshooting capabilities. Proficient in SQL queries, log analysis, and basic code analysis. Excellent command of spoken and written English. Highly organized and structured in maintaining technical documentation. Up-to-date technical knowledge, both formal and informal, and a strong desire for continuous learning.
About the job
Join our team of dedicated professionals at G+D Netcetera, where we collaboratively design and develop impactful software solutions. We prioritize ongoing professional development and well-being, fostering an environment where expertise is shared, diverse approaches are valued, and respect, reliability, commitment, and professionalism are the cornerstones of our culture. Utilizing agile methodologies and cutting-edge technologies, our specialists thrive in a vast network within the IT industry.
Step into a vibrant and collaborative environment that operates 24/7/365, committed to providing outstanding support and reliability to our customers. We are seeking a curious, motivated, and responsible individual with a strong technical background, someone who excels in problem-solving, thrives in teamwork, and approaches challenges with a genuine customer-centric mindset. If you are eager to tackle new tasks daily, enhance your skills, and make a tangible impact, we would be thrilled to welcome you to our team!
Apply now to become part of our client-focused operations community and take your career to the next level!
About G+D Netcetera
G+D Netcetera is a leading software development company that emphasizes collaboration, innovation, and professional growth. Our team of experts is dedicated to creating software solutions that have a significant impact on our clients and the industry.
Full-time|On-site|Skopje, Greater Skopje, North Macedonia
Join our team of dedicated professionals at G+D Netcetera, where we collaboratively design and develop impactful software solutions. We prioritize ongoing professional development and well-being, fostering an environment where expertise is shared, diverse approaches are valued, and respect, reliability, commitment, and professionalism are the cornerstones of…
Full-time|On-site|Skopje, Greater Skopje, North Macedonia
D-ploy is a leading IT and Engineering Solutions firm operating throughout the EMEA region, including countries such as Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.We pride ourselves on delivering cutting-edge IT services and solutions to industry-leading clients, with a strong emphasis on reliability, efficiency, and fostering long-term partnerships that elevate IT productivity and enhance business value.Currently, we are seeking a dedicated IT Onsite Support Technician to provide top-notch assistance to end-users in a professional and regulated environment in Skopje.
Endava is looking for an Onsite Support Engineer based in Skopje. This position centers on delivering technical support directly at client locations, helping maintain smooth day-to-day operations. Role overview The Onsite Support Engineer provides hands-on assistance for technical issues, working closely with clients to resolve problems efficiently. The role involves troubleshooting, resolving hardware and software issues, and ensuring clients receive timely support. What you will do Deliver technical support services at client sites Troubleshoot and resolve hardware and software problems Work to maintain high levels of customer satisfaction Location This is an onsite position in Skopje.
Cognism delivers B2B data and sales intelligence to help businesses connect with qualified decision-makers. With its headquarters in London and offices worldwide, the company supports revenue teams by providing trusted contact data and contextual insights for prospecting. The Integrations & Implementations Specialist role is based in Skopje. This position focuses on guiding customers through the onboarding and integration of Cognism’s products. Collaboration with teams across the company is essential to ensure each client’s experience is smooth and meets their business needs. Key Responsibilities Advocate for customer needs and deliver high-quality service throughout every stage of implementation. Engage with clients post-sale to understand requirements, outline steps, and set project timelines for product customization and integration. Oversee the full implementation process, from initial discovery to project completion, tracking progress and key milestones. Maintain open communication with clients, gather feedback on use cases, and share insights with the Product Team to ensure alignment with expectations. Customize Cognism’s products to address each client’s specific needs. Develop tailored implementation strategies for individual customers. Monitor progress against KPIs, focusing on deadlines and customer satisfaction. Provide regular updates to customers and internal stakeholders, clearly communicating timelines and deliverables. Identify and escalate risks or issues during implementation when necessary. Ensure all implementations meet Cognism’s quality standards and follow best practices in project management and software deployment.
Join Wabtec Corporation as a Procurement Specialist, where you will play a crucial role in managing the purchasing processes of essential materials and supplies for our operations. You will collaborate with various departments to ensure that procurement strategies align with overall business objectives. Your expertise will contribute to maintaining high standards of quality and efficiency while optimizing costs.
Join Wabtec Corporation, a leading global provider of technology-based equipment and services for the freight and transit rail sectors, as a Procurement Specialist. In this role, you will be responsible for managing the procurement process, ensuring cost-effective purchasing, and maintaining relationships with vendors. Your expertise will contribute to our commitment to excellence in performance and sustainability.
Full-time|On-site|Skopje, Greater Skopje, North Macedonia
Join our team at Mellon Group as a Technical Support and Equipment Service Technician. In this pivotal role, you will be responsible for providing high-quality support and maintenance for our technical equipment, ensuring optimal performance and customer satisfaction. You will troubleshoot issues, conduct routine maintenance, and work closely with clients to resolve technical problems efficiently.
Full-time|Remote|Remote — Skopje, Greater Skopje, North Macedonia
About the PositionWe are searching for a dedicated SEO Specialist to lead the SEO strategies and execution for our diverse portfolio of e-commerce clients. This role is client-facing and merges strategic thinking with practical implementation.Your primary responsibility will be to create, implement, and refine SEO strategies that yield measurable organic growth. You will need to anticipate challenges, identify risks early, and proactively address issues to maintain client confidence and performance.As you manage the day-to-day tasks independently, you will also collaborate closely with the Marketing Manager to strategize on complex challenges and drive innovation within our SEO services.Mission StatementThe mission of the SEO Specialist is to execute client SEO strategies effectively and proactively, ensuring a significant business impact. This includes adapting to shifts in search behavior and consistently fostering strong organic growth for our e-commerce clientele.Key ResponsibilitiesDevelop and manage data-driven SEO strategies that align with each client's e-commerce objectives.Oversee multiple SEO client accounts, ensuring accountability for strategy, execution, and results.Perform keyword research, competitive analysis, technical audits, and content planning to support sustainable organic growth.Enhance on-page, technical, and off-page SEO elements across client websites.Optimize product pages, category structures, internal linking, and site architecture for expansive e-commerce catalogs.Work in tandem with developers, designers, and marketers to ensure the accurate implementation of SEO recommendations.Adjust SEO strategies in response to the evolving search landscape, including optimizations for LLM-powered searches, AEO, and GEO.Proactively spot SEO risks, technical issues, and growth opportunities before they impact client performance.Utilize analytics and SEO tools to monitor performance and refine strategies based on data insights.Create clear, actionable reports and recommendations for clients and stakeholders.Translate complex SEO data into practical insights for clients.Document SEO workflows, decisions, and progress meticulously across accounts.Stay informed on SEO trends, algorithm updates, and best practices in search and e-commerce.Ultimately, this role is essential to ensure Hustler Marketing's web projects are structured, efficient, and commercially viable.
Possess a strong understanding of mechanical and electrical systems, including PLC programming, particularly within production facilities. Contribute actively to innovation and efficiency enhancement projects in PLC programming.Coordinate and implement connections between new assembly systems and legacy systems to the MES assembly cockpit.Oversee the execution and monitoring of technical specifications and efficiency enhancement initiatives, focusing on mechanical and electrical systems involving PLC programming.Offer expert advice and support for troubleshooting production issues related to automated optical testing (including optical systems and cameras).Draft specifications and work instructions to guide project implementation.Conduct and document feasibility studies concerning mechanical and electrotechnical systems with an emphasis on PLC programming.Engage in innovation or continuous improvement projects within the production sector on a global scale.Manage project work packages in production (global, continuous improvement, optimization, modification, transfer), emphasizing mechanical and electrical systems as well as PLC programming.Independently procure purchased components for assigned work packages, in coordination with purchasing teams, suppliers, and production.Develop and enhance technical standards focusing on mechanical and electrotechnical systems integrated with PLC programming.Prepare documentation for optimizations and modifications according to project specifications (e.g., circuit diagrams, programming).Establish technical standards and provide responsible support for various MES terminals.Assist in qualification processes for modifications to automated systems.
Full-time|Remote|LatAm, North Macedonia, Portugal, Serbia
We are seeking a highly skilled Senior Compliance Specialist to join our dynamic team at Lokainc. In this critical role, you will be responsible for ensuring compliance with applicable regulations and internal policies, providing guidance and support on compliance matters, and developing effective compliance programs.Your expertise will play a key role in identifying potential compliance risks and implementing strategies to mitigate them. You will also conduct audits, prepare compliance reports, and collaborate with various departments to promote a culture of compliance within the organization.
Join Gerresheimer AG as an Expert Hygiene Specialist, where you will play a pivotal role in ensuring the highest standards of hygiene and quality management within our facilities. You will be responsible for overseeing hygiene protocols, implementing best practices, and ensuring compliance with industry regulations.
Huzzle places skilled professionals directly within client organizations, working alongside in-house teams across SaaS, MarTech, FinTech, and EdTech sectors. Clients range from startups to established tech companies in the UK, US, Canada, Europe, and Australia. This structure offers meaningful project involvement and clear career growth paths. Role Overview The Go-To-Market Engineer / Revenue Operations Specialist is responsible for building and refining go-to-market systems that connect marketing, sales, product, and analytics. The role covers the full revenue funnel, from customer acquisition through to revenue realization. Collaboration with internal teams is central, with an emphasis on data accuracy, automation, and ongoing process improvement. What You Will Do Design and manage GTM systems across CRM, marketing, product, and data infrastructure. Build lead flows and scalable data pipelines with reliable attribution. Monitor and optimize the revenue funnel from acquisition to conversion. Use SQL for performance analysis, segmentation, and funnel diagnostics. Develop dashboards that support revenue and growth decisions. Automate lead routing, scoring, enrichment, and lifecycle management. Integrate tools and systems using APIs, webhooks, and automation platforms like Zapier or Make. Identify and address drop-offs in the funnel to improve conversion rates. Combine marketing, sales, and product data for unified reporting. Design and run experiments (such as landing pages or onboarding flows), iterating based on results. Maintain CRM data quality and ensure consistent tracking and governance. Collaborate with other teams to translate business needs into scalable technical solutions. Refine systems and processes to improve metrics such as CAC, LTV, and pipeline velocity. Requirements Minimum 2 years of hands-on experience in GTM Engineering, Revenue Operations, or Growth Systems. Demonstrated ability to design and manage end-to-end revenue funnels. Advanced SQL skills for cohort analysis, segmentation, and funnel diagnostics. Experience with CRM platforms (such as Salesforce or HubSpot) and marketing automation tools. Familiarity with modern data stack tools (for example, Segment, Snowflake, Google Analytics). Position Details Location: Remote , North Macedonia Type: Full-time Engagement: Independent Contractor
Are you a seasoned Macedonian language expert ready to influence the landscape of artificial intelligence? As the field of large-scale language models advances beyond basic chatbots, we seek to harness your expertise to enhance understanding, communication, and cultural representation in Macedonian. Your role will be critical in providing the high-quality training data necessary for AI to deliver authentic, accurate, and contextually rich experiences in education, accessibility, and global dialogue. We are in search of a talented Macedonian language specialist who can infuse linguistic richness, cultural nuance, and accuracy into our training datasets. You will engage with state-of-the-art AI technology, evaluate Macedonian text outputs, and offer professional insights on grammar, semantics, style, and cultural relevance to bolster model efficacy. Your daily responsibilities will include reviewing and annotating Macedonian content, assessing the fluency and accuracy of AI-generated texts, identifying error patterns, and collaborating with our team to enhance prompts, evaluation techniques, and linguistic standards. Fluency in Macedonian is essential, alongside proven experience in translation, linguistics, language instruction, editing, or similar fields. Familiarity with training, coaching, or linguistic annotation is advantageous. Exceptional communication skills, cultural insight, and meticulous attention to detail are vital for success in this role. Are you prepared to leverage your Macedonian language skills to develop the AI tools of the future? Apply now and contribute to shaping a model that will empower millions of Macedonian speakers globally.
Are you a passionate expert in the Bulgarian language, ready to influence the future of artificial intelligence? As large-scale language models transition from simple chatbots to sophisticated linguistic tools, your expertise is crucial. By providing high-quality training data, you can help democratize education, advance research, and enhance communication for Bulgarian speakers worldwide. Your journey in shaping the AI of tomorrow starts with us. We are seeking dedicated Bulgarian language specialists who possess a deep understanding of Bulgarian grammar, syntax, morphology, spelling, phonology, and pragmatics. You will engage with advanced language models, exploring complex topics such as verb conjugation, noun declension, sentence structures, aspects, regional dialects, and the subtleties of the Bulgarian writing system. Documenting every challenge encountered will enable us to refine and strengthen model reasoning. On a typical day, your tasks will include conversing with the model on various language scenarios, verifying factual accuracy and logical coherence, capturing reproducible error traces, and proposing enhancements to our prompt engineering and evaluation metrics. An ideal candidate will hold a Master's or PhD in Bulgarian language, linguistics, or a closely related field. Relevant experience such as peer-reviewed publications, teaching, or engagement in linguistic analysis projects will be highly regarded. Clear and metacognitive communication—effectively demonstrating your thought process—is essential. Are you ready to transform your Bulgarian language expertise into the foundation for the next generation of AI? Apply now and start teaching the model that will educate the world.
Founded by Ilir Sela, Slice is driven by the mission to empower local pizzerias, ensuring they have access to the same advantages as large franchises while maintaining their independence. From humble beginnings with family-owned pizzerias, Slice has grown to support tens of thousands of restaurants, providing them with cutting-edge technology, essential services, and the collective strength needed to thrive in a digital marketplace. As we continue to expand, we are looking for passionate individuals to join us on this exciting journey. Your Mission: As the Customer Experience Team Lead, you will play a pivotal role in enhancing our restaurant partners' operations, enabling them to concentrate on their core passion—creating and delivering outstanding food. You and your team will manage inbound and outbound communications, ensuring seamless support for both our restaurant partners and their customers. Your Responsibilities: In this leadership position, you will guide your team in efficiently handling incoming calls, processing orders, and utilizing internal systems to guarantee precise and timely order relay to our partners. Your ultimate goal will be to inspire your team to surpass performance benchmarks while delivering exceptional service to a diverse clientele. This is a unique opportunity to make a significant impact in a vibrant and fast-paced environment. Your Team: You will work closely with colleagues, senior team members, and phone associates to maintain consistent execution across the team. You will provide support during busy periods, ensuring adherence to performance standards related to quality, productivity, and minimizing errors. Important Information:This is a full-time, on-site position (40 hours/week). Each shift lasts 8 hours and occurs during evenings or nights (2nd and 3rd shifts), scheduled between 4 PM and 7 AM.
At Slice, we believe in empowering local pizzerias with the same technological advantages as major franchises, all while preserving their unique identities. Founded by Ilir Sela, Slice has evolved from our family pizzerias to a platform that now supports tens of thousands of restaurants. Our mission is to equip restaurant owners with the tools they need to better serve their digitally savvy customers and create sustainable businesses. As we continue to grow, we are looking for talented individuals to join us in this essential mission. Your Mission:As a Senior Customer Experience Representative, you will play a vital role in enhancing the operations of our restaurant partners. You'll focus on streamlining their internal processes, allowing them to concentrate on what they do best—preparing and delivering exceptional food! Your responsibilities will include managing phone orders and providing outstanding support through both inbound and outbound calls. Your Responsibilities:In this position, you will be responsible for handling phone orders, addressing common support issues, and accurately documenting all interactions in Slice's systems. Your goal will be to consistently deliver a fast, reliable, and high-quality customer experience while ensuring operational efficiency through accuracy and strong discipline. You'll independently resolve standard scenarios, escalate issues when necessary, and meet performance metrics for quality and productivity. Team Collaboration:You will engage in both inbound and outbound support interactions, accurately and efficiently processing incoming phone orders while adhering to service level expectations. Documentation of interactions is critical; you'll need to provide clear notes, tagging, and outcomes, and identify escalation needs with contextual information to expedite resolutions. Collaborating with peers, Team Leads, and senior team members will be essential to ensure consistent execution across the team. You will support the team during peak periods, striving to meet performance expectations for quality assurance, productivity, and maintaining a low error rate.Work Schedule:This is a full-time, on-site role requiring 40 hours a week. Each shift lasts 8 hours and will be scheduled during the evening or night (2nd and 3rd shifts), between 4 PM and 7 AM.
About Marcus EvansMarcus Evans Curation provides a tailored hospitality experience for the world's elite clientele. We specialize in creating remarkable moments around the most exhilarating sports, cultural, and entertainment events, including Formula One, the Masters, and Wimbledon, paired with the finest hotels, luxurious private residences, and super-yachts.We are currently seeking a Lead Generation Specialist to join our dynamic team. This position offers significant opportunities for personal development and career advancement.This role is based in our Skopje office.Key Responsibilities:Identify, verify, and manage data to consistently achieve daily performance goals.Generate and qualify leads to enhance the sales funnel and improve lead quality.Prepare and present weekly and monthly reports to showcase progress and identify areas for development.Collaborate with account managers and marketing teams to produce engaging content tailored to our target audience.Respond to inquiries generated from marketing campaigns and coordinate sales calls for regional account managers.Evaluate leads to facilitate effective follow-up, aiding marketing and sales decision-making.Contribute to overarching marketing strategies aimed at strengthening the Marcus Evans brand.Enhance the impact of each event within your portfolio.Develop a comprehensive understanding of premium services to effectively meet client inquiries and requirements.Ensure timely completion of assigned tasks.
Join Slice, where we believe that local pizzerias should have access to the same advantages as major franchises while maintaining their independence. Founded by Ilir Sela, Slice started with his family's pizzerias and has since empowered tens of thousands of restaurants to deliver exceptional service to their digitally savvy customers. We are expanding our team to further our mission, and we want you to be a part of it!Your Mission:As a Customer Experience Representative at Slice, you will play a vital role in supporting our restaurant partners by optimizing their internal operations, allowing them to focus on what they do best—creating and delivering delicious food. You will engage with restaurant owners and their customers through inbound and outbound phone interactions.Your Responsibilities:In this role, you will manage phone orders, troubleshoot common issues, and ensure accurate documentation within Slice systems. Your primary goal will be to deliver a speedy, dependable, and high-quality customer experience while supporting our partners through your attention to detail, efficiency, and strong operational discipline. You will independently resolve standard scenarios, appropriately escalate issues, and meet performance expectations regarding quality and productivity.Your Team:As part of our dynamic team, you will handle various support interactions and incoming phone orders with accuracy and efficiency while meeting service level expectations. You will document all interactions thoroughly, including notes, tagging, and outcomes, while identifying when to escalate matters for faster resolutions. Collaboration with your peers, Team Leads, and senior members will be essential to ensure consistency and excellence across the team. You will also be expected to support your teammates during busy periods while maintaining high standards for quality assurance and productivity.Important Details:This is a full-time, on-site position requiring 40 hours of work per week. Each shift lasts 8 hours and is scheduled during the evening or night (2nd and 3rd shifts), specifically between 4 PM and 7 AM.
At Loka, we have empowered clients to lead the charge in innovative technologies over the past year. Our initiatives have been pivotal in pioneering the world’s leading AI reading tutor, combating $1 billion in food waste, and creating groundbreaking cancer therapies. Our success culminated in being awarded AWS's Innovation Partner of the Year at the end of 2024, outshining a competitive pool of 150,000 partners. All of this has been accomplished while enjoying the flexibility of remote work and an additional 26 days of paid time off annually, including every other Friday off! As Loka’s inaugural Global Talent Development Specialist, you will play a crucial role in shaping this high-impact position with your unique vision and extensive experience. You will blend technical expertise and interpersonal skills to work autonomously and creatively, while collaborating directly with our executive leadership team to spearhead transformative talent initiatives that span our global reach. We are looking for a leader who can design and implement learning initiatives that foster career advancement for our employees, collaborating across teams to create, deliver, and enhance training programs that align with our strategic business objectives. You will develop engaging, data-driven learning experiences that not only captivate our staff but also yield measurable enhancements in skills, performance, and career trajectories.This is a remarkable opportunity for the right candidate to make a significant impact at a rapidly evolving company that is leveraging cutting-edge technology to drive positive change in the world.
We are seeking a dedicated Injection Molding Technology Specialist to join our team. In this role, you will be instrumental in enhancing and developing maintenance strategies for injection molds, providing technical support during troubleshooting and repair tasks, and managing spare parts inventory to minimize downtime.Develop and optimize comprehensive maintenance plans for injection molds.Monitor and supervise repairs on operational equipment to identify hazards and assess the need for service, repairs, or component replacements.Conduct intricate troubleshooting, analysis, inspection, and modification of injection molds.Facilitate effective communication between production teams and tool suppliers.Engage in proactive collaboration with internal departments such as production, quality assurance, and validation to transfer knowledge on new technologies during project transitions.Execute factory acceptance tests for new molds.
