About the job
Join Amartha as an Area Manager in Cirebon City, where you will play a crucial role in overseeing branch operations and driving team performance to achieve exceptional results. Your responsibilities will include:
- Ensuring all Key Performance Indicators (KPIs) for branches in your area are met effectively.
- Overseeing the development of portfolio quality and quantity in alignment with Amartha's strategic goals.
- Facilitating recruitment, service, and support for partners in accordance with established Standard Operating Procedures (SOP).
- Implementing strategies for managing operations across all branches within your area.
- Maintaining organized and complete administrative records for branch offices.
- Guaranteeing smooth operational processes, including compliance with licensing, infrastructure, and inventory management.
- Enforcing adherence to policies and procedures by all branch staff.
- Providing training and performance monitoring to ensure staff deliver their best work and effectively manage conflicts.
- Managing human resources to ensure operational efficiency across regional branches.
- Driving the expansion initiatives set by Amartha effectively.
- Ensuring that portfolio quality aligns with Amartha's objectives and that branch audits meet management expectations.
- Promoting transparency and openness within the branches.
