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Assistant Bakery Operations Manager

On-site Full-time

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Experience Level

Experience

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and attention to detail.• Ability to coach and develop hourly team members.• Comfortable working in fast-paced, high-volume environments.• Ability to perform all bakery roles during peak business periods.• Strong communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) is an essential leadership role crafted to nurture the future leaders of Bakery Operations Managers. ABOMs are tasked with executing bakery operations with precision, urgency, and accountability, while honing the leadership skills necessary for independent bakery management.

This position marries hands-on operational excellence with talent development, administrative responsibility, and team leadership. ABOMs function as a vital extension of the Bakery Operations Manager (BOM) and must be prepared to assume full operational control when required.

KEY RESPONSIBILITIES:

Operational Execution
• Oversee all core bakery operations including inventory rotation, staffing coordination, and administrative checklists.
• Uphold stringent standards for product quality, cleanliness, food safety, and customer experience.
• Assist in ordering, maintaining inventory accuracy, and managing shrink control.
• Aid in the creation of schedules and the efficient execution of labor to fulfill operational goals.

Talent & Team Development
• Contribute to recruiting, interviewing, onboarding, and training new team members.
• Provide consistent coaching and immediate performance feedback.
• Ensure team members are held accountable to organizational standards while fostering a culture of growth.
• Guarantee that onboarding and training programs are implemented according to company guidelines.

Leadership & Ownership
• Independently manage bakery operations when the BOM is unavailable.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and Area leadership to identify operational gaps and implement effective solutions.
• Ensure operational continuity during leadership transitions or staffing shortages.
• Perform additional duties as assigned.

WHAT SUCCESS LOOKS LIKE:
• Competently execute all BOM-level administrative and operational responsibilities.
• Ensure the bakery is fully staffed, well-trained, and operating to high standards.
• Cultivate a strong culture of accountability and consistency.
• Serve as a dependable operational leader in any coverage scenario.
• Show clear readiness and potential for advancement to a BOM role.

QUALIFICATIONS & EXPERIENCE:
• A minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Demonstrated operational discipline and meticulous attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable in fast-paced, high-volume environments.
• Capability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

SWEET POSITION PERKS:
• Competitive pay with bonus eligibility.
• Comprehensive medical, dental, vision, and pet insurance options.

About Insomnia Cookies

Insomnia Cookies is a beloved brand known for its delicious cookies and late-night delivery service. We focus on creating a fun and rewarding environment for both customers and employees, emphasizing quality and customer satisfaction in everything we do.

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