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Assistant Bakery Operations Manager

Insomnia CookiesArlington, TX
On-site Full-time

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Experience Level

Manager

Qualifications

• Strong leadership and communication skills• Ability to manage multiple tasks in a fast-paced environment• Passion for baking and providing excellent customer service• Previous experience in retail or food service is a plus

About the job

POSITION SUMMARY:

The Assistant Bakery Operations Manager (ABOM) serves as a foundation role aimed at cultivating the future leaders of Bakery Operations Management. ABOMs are expected to perform at a level comparable to Bakery Operations Managers (BOM), ensuring bakery operations are conducted with urgency, precision, and accountability while honing the leadership abilities necessary to independently manage a bakery.
This role combines practical operational excellence with talent cultivation, administrative responsibilities, and team leadership. ABOMs function as a vital extension of the BOM and should be prepared to assume full bakery management when required.
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PRIMARY RESPONSIBILITIES

Operational Management
• Oversee all fundamental bakery operations including inventory management, staff scheduling, and administrative oversight
• Uphold strict standards for product quality, cleanliness, food safety, and customer experience
• Assist with ordering processes, ensure inventory accuracy, and control shrinkage
• Aid in developing schedules and executing labor strategies to achieve operational goals

Talent Development and Team Leadership
• Participate in recruiting, interviewing, onboarding, and training new team members
• Provide consistent coaching and immediate performance feedback
• Hold team members accountable to established standards while promoting a culture of growth and development
• Ensure onboarding and training procedures align with company benchmarks

Leadership and Operational Ownership
• Independently manage bakery operations in the absence of the BOM
• Exemplify urgency, accountability, and operational discipline in all endeavors
• Collaborate with BOM and Area leadership to identify and address operational challenges
• Ensure operational continuity during leadership transitions or staffing shortages
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SUCCESS INDICATORS

About Insomnia Cookies

Insomnia Cookies is a beloved bakery known for its delicious, fresh-baked cookies delivered warm right to your door. We pride ourselves on creating a fun, friendly atmosphere and delivering exceptional products that satisfy late-night cravings. Join us to be part of a team that values creativity, teamwork, and a passion for customer satisfaction.

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