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Assistant Bakery Operations Manager

Insomnia CookiesSan Antonio TX (Roadrunner Plaza)
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:• Proven leadership abilities with a focus on operational execution.• Strong communication and interpersonal skills.• Ability to manage time efficiently and prioritize tasks effectively.• Previous experience in a bakery or food service environment is preferred.• Commitment to maintaining high standards of quality and safety.

About the job

POSITION OVERVIEW:

The Assistant Bakery Operations Manager (ABOM) is a pivotal leadership role aimed at cultivating future Bakery Operations Managers. ABOMs operate with a high degree of urgency, accuracy, and accountability, executing bakery operations while honing the leadership skills necessary to manage a bakery independently.
This position seamlessly combines hands-on operational excellence with talent development, administrative duties, and team leadership. ABOMs are expected to be an integral extension of the Bakery Operations Manager (BOM) and must be prepared to assume full bakery management responsibilities when required.
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KEY RESPONSIBILITIES

Operational Execution
• Oversee all core bakery operations including inventory rotation, staffing coordination, scheduling support, and adherence to administrative protocols.
• Ensure compliance with product quality, cleanliness, food safety, and exceptional guest experience standards.
• Assist in inventory management, ordering processes, and shrink control measures.
• Contribute to schedule creation and labor management to achieve operational objectives.

Talent & Team Development
• Facilitate the recruitment, interviewing, onboarding, and training of new team members.
• Provide consistent coaching and immediate performance feedback to enhance team member growth.
• Hold team members accountable to performance standards while fostering a culture of continuous improvement.
• Ensure that onboarding and training initiatives are executed in line with company standards.

Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Demonstrate urgency, accountability, and operational discipline in all tasks.
• Collaborate with the BOM and Area leadership to identify operational deficiencies and implement effective solutions.
• Ensure uninterrupted operations during leadership transitions or staffing shortages.
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WHAT SUCCESS LOOKS LIKE

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About Insomnia Cookies

Insomniacookies is a beloved bakery chain celebrated for its innovative cookie offerings and delightful customer experiences. Our mission is to create a warm and inviting atmosphere for all cookie lovers while providing top-notch products and service.

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