About the job
• Ensure compliance with product quality, cleanliness, food safety, and customer experience standards
• Assist with ordering processes, inventory accuracy, and shrink management
• Help in creating schedules and executing labor plans to achieve operational goals
• Provide consistent coaching and immediate performance feedback
• Hold team members accountable to established standards while promoting a culture of growth
• Ensure onboarding and training protocols meet company expectations
• Exhibit urgency, accountability, and operational integrity
• Collaborate with BOM and area leadership to identify operational inefficiencies and implement solutions
• Maintain operational continuity during staffing transitions or shortages
• Perform other assigned duties as necessary
• Bakery is fully staffed, trained, and adhering to high standards
• Strong culture of accountability and consistency is established
• Acts as a dependable operational leader during any coverage situation
• Shows clear readiness and potential for advancement to BOM role
• Strong operational discipline and keen attention to detail
• Proficient in coaching and developing hourly staff
• Comfortable in fast-paced, high-volume environments
• Ability to fulfill all bakery roles during peak business hours
• Excellent communication and problem-solving abilities
