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Assistant Bakery Operations Manager

Insomnia CookiesWashington, DC (8th St.)
On-site Full-time $20/hr - $22/hr

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Experience Level

Experience

Qualifications

SWEET POSITION PERKS:• Competitive pay with bonus eligibility: $20.00 - $22.00/hr.• Comprehensive medical and dental benefits.

About the job

The Assistant Bakery Operations Manager (ABOM) is a pivotal leadership development role aimed at fostering the next generation of Bakery Operations Managers. ABOMs are expected to operate at nearly the level of a Bakery Operations Manager (BOM), executing bakery operations with speed, precision, and accountability while honing the leadership skills necessary for independent bakery management.

This position seamlessly integrates hands-on operational excellence with talent development, administrative oversight, and team leadership. As a vital extension of the BOM, ABOMs must be prepared to assume full bakery ownership when necessary.

KEY RESPONSIBILITIES:

Operational Execution
• Oversee all essential bakery operations, including inventory management, scheduling support, staffing coordination, and administrative checklists.
• Uphold rigorous standards for product quality, cleanliness, food safety, and guest experience.
• Assist in order placement, inventory accuracy, and shrink control measures.
• Aid in the creation of staff schedules and labor management to achieve operational goals.

Talent & Team Development
• Participate in recruiting, interviewing, onboarding, and training of new team members.
• Provide consistent coaching and immediate performance feedback.
• Ensure team members are held accountable to established standards while fostering a culture of growth and development.
• Guarantee that onboarding and training initiatives meet company standards.

Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and Area leadership to identify operational inefficiencies and implement corrective actions.
• Ensure continuity of operations during leadership transitions or staffing shortages.
• Perform additional duties as assigned.

WHAT SUCCESS LOOKS LIKE:
• Capable of executing all BOM-level administrative and operational functions independently.
• Bakery is fully staffed, well-trained, and operating at exceptional standards.
• Strong culture of accountability and consistency is maintained.
• Acts as a dependable operational leader during any coverage scenarios.
• Demonstrates clear readiness for upward mobility to a BOM role.

QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and meticulous attention to detail.
• Proven ability to mentor and develop hourly team members.
• Comfortable thriving in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.

About Insomnia Cookies

Join the insomniacookies team, where we blend quality and passion in every cookie we bake. Our commitment to excellence has made us a beloved staple in the Washington, DC area. We pride ourselves on creating an engaging work environment that fosters growth and development for all team members.

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