About the job
Join the team at Insomnia Cookies as an Assistant Bakery Operations Manager (ABOM) in our vibrant San Diego Gaslamp location! This pivotal leadership role is designed to cultivate future Bakery Operations Managers, allowing you to hone your skills in operational excellence and team leadership. As an ABOM, you will be responsible for executing bakery operations with precision and a sense of urgency, while also developing the leadership capabilities necessary to manage a bakery independently.
In this dynamic position, you will blend hands-on operational responsibilities with administrative management and team development. Acting as a vital extension of the Bakery Operations Manager (BOM), you will be prepared to step into full bakery ownership whenever required. Our San Diego store is situated at 542 Fifth Avenue, San Diego, CA 92101.
KEY RESPONSIBILITIES:
Operational Execution
• Oversee all core bakery operations including inventory management, scheduling support, staffing coordination, and administrative tasks.
• Uphold stringent standards for product quality, cleanliness, food safety, and guest experience.
• Aid in ordering processes, maintaining inventory accuracy, and minimizing shrinkage.
• Assist in developing schedules and executing labor plans to achieve operational objectives.
• Uphold stringent standards for product quality, cleanliness, food safety, and guest experience.
• Aid in ordering processes, maintaining inventory accuracy, and minimizing shrinkage.
• Assist in developing schedules and executing labor plans to achieve operational objectives.
Talent & Team Development
• Participate in the recruitment, interviewing, onboarding, and training of new team members.
• Provide consistent coaching and immediate performance feedback to staff.
• Hold team members accountable to operational standards while fostering a culture of growth and development.
• Ensure the successful execution of onboarding and training programs in alignment with company standards.
• Provide consistent coaching and immediate performance feedback to staff.
• Hold team members accountable to operational standards while fostering a culture of growth and development.
• Ensure the successful execution of onboarding and training programs in alignment with company standards.
Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Demonstrate urgency, accountability, and operational discipline.
• Collaborate with the BOM and area leadership to identify operational gaps and implement effective solutions.
• Ensure continuity of operations in situations involving leadership transitions or staffing shortages.
• Undertake additional duties as assigned.
• Demonstrate urgency, accountability, and operational discipline.
• Collaborate with the BOM and area leadership to identify operational gaps and implement effective solutions.
• Ensure continuity of operations in situations involving leadership transitions or staffing shortages.
• Undertake additional duties as assigned.
WHAT SUCCESS LOOKS LIKE:
• Proficiently execute all BOM-level administrative and operational tasks independently.
• Maintain a fully staffed, trained, and high-performing bakery.
• Establish a strong culture of accountability and operational consistency.
• Serve as a dependable operational leader during coverage scenarios.
• Exhibit clear readiness and potential for advancement to a BOM role.
• Maintain a fully staffed, trained, and high-performing bakery.
• Establish a strong culture of accountability and operational consistency.
• Serve as a dependable operational leader during coverage scenarios.
• Exhibit clear readiness and potential for advancement to a BOM role.
QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and keen attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable and effective in fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.
• Strong operational discipline and keen attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable and effective in fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.
