About the job
POSITION OVERVIEW:
Join our dynamic team as an Assistant Bakery Operations Manager (ABOM) at Insomnia Cookies, a key role designed to nurture the next generation of Bakery Operations Managers. In this leadership pipeline position, you will perform at a near-BOM level, executing bakery operations with a strong sense of urgency, precision, and accountability, while developing the leadership skills necessary to manage a bakery independently.
The ABOM role combines hands-on operational excellence with talent development, administrative responsibilities, and team leadership. You will serve as a vital extension of the Bakery Operations Manager (BOM) and must be prepared to assume full bakery ownership as required.
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KEY RESPONSIBILITIES
Operational Execution
• Oversee all essential bakery operations including inventory management, scheduling support, staffing coordination, and adherence to administrative checklists.
• Ensure strict compliance with product quality, cleanliness, food safety, and guest experience standards.
• Assist in inventory accuracy and shrink control, as well as in creating and executing labor schedules to meet operational goals.
Talent & Team Development
• Support the recruitment, interviewing, onboarding, and training processes for new team members.
• Provide consistent coaching and real-time performance feedback to team members.
• Ensure team accountability to standards while fostering a culture of growth and development.
• Guarantee that onboarding and training programs are executed in line with company standards.
Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and area leadership to identify operational gaps and apply effective solutions.
• Ensure continuity of operations during leadership transitions or staffing shortages.
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WHAT SUCCESS LOOKS LIKE
• Demonstrated ability to independently execute all bakery operations and maintain high standards of quality and service.
