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Assistant Bakery Operations Manager

Insomnia CookiesHouston TX (19th St.)
On-site Full-time

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Experience Level

Experience

Qualifications

• 1+ year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and keen attention to detail.• Proven ability to coach and develop hourly team members.• Comfortable working in fast-paced, high-volume environments.• Capable of performing all bakery roles during peak business periods.• Excellent communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) is a key leadership role aimed at nurturing future Bakery Operations Managers. In this dynamic position, ABOMs operate closely with Bakery Operations Managers (BOMs), executing bakery operations with precision, speed, and accountability while honing their leadership abilities to independently manage a bakery.

This position combines operational excellence with team development, administrative management, and leadership. ABOMs serve as a vital extension of the BOM, equipped to take full ownership of bakery operations when necessary. Our vibrant store in Houston, located at 508 W 19th St, Houston, TX 77008, offers a fantastic environment for growth.

KEY RESPONSIBILITIES:

Operational Execution
• Oversee core bakery operations such as inventory management, scheduling, staffing coordination, and administrative tasks.
• Uphold stringent standards for product quality, cleanliness, food safety, and guest experience.
• Assist with ordering, ensure inventory accuracy, and manage shrink control.
• Aid in schedule creation and labor execution to achieve operational goals.

Talent & Team Development
• Participate in recruiting, interviewing, onboarding, and training of new team members.
• Provide consistent coaching and immediate performance feedback.
• Ensure team accountability to standards while fostering a culture of growth.
• Ensure onboarding and training meet company standards.

Leadership & Ownership
• Manage bakery operations independently in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with BOM and area leadership to identify operational gaps and implement effective solutions.
• Maintain smooth operations during leadership transitions or staffing shortages.
• Perform additional duties as assigned.

WHAT SUCCESS LOOKS LIKE:
• Ability to independently perform all BOM-level administrative and operational tasks.
• Bakery is fully staffed, trained, and meeting high operational standards.
• A strong culture of accountability and consistency is evident.
• Acts as a dependable operational leader in any coverage scenario.
• Clearly demonstrates readiness for advancement to a BOM role.

QUALIFICATIONS & EXPERIENCE:
• 1+ year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and keen attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.

SWEET POSITION PERKS:
• Competitive pay, flexible scheduling, and opportunities for advancement.

About Insomnia Cookies

Insomnia Cookies is dedicated to making your late-night cravings a reality with fresh-baked cookies and a welcoming atmosphere. Join our energetic team in Houston and help us deliver delightful experiences to our customers.

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