Assistant Bakery Operations Manager

Insomnia CookiesSan Diego CA

On-site Full-time

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Experience Level

Experience

Qualifications

Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations. Strong operational discipline and keen attention to detail. Proven ability to coach and develop hourly team members. Comfort in fast-paced, high-volume environments. Capability to perform all bakery roles during peak business periods. Excellent communication and problem-solving skills.

About the job

This role seamlessly integrates hands-on operational excellence with talent development, administrative responsibilities, and team leadership. ABOMs serve as a vital extension of the BOM, demonstrating the capability to take full ownership of bakery operations when necessary. Our San Diego store is conveniently located at 3066 E. University Ave., San Diego, CA 92104.

KEY RESPONSIBILITIES:

Operational Execution

• Oversee all fundamental bakery operations, including inventory management, staff scheduling, and adherence to administrative protocols.

• Ensure compliance with product quality, cleanliness, food safety, and guest experience standards.

• Assist in inventory ordering, accuracy, and loss prevention strategies.

• Help create schedules and manage labor execution to achieve operational goals.

Talent & Team Development

• Assist in the recruitment, interviewing, onboarding, and training of new team members.

• Provide consistent coaching and immediate performance feedback.

• Hold team members accountable to established standards while promoting a culture of growth.

• Ensure that onboarding and training initiatives align with company standards.

Leadership & Ownership

• Manage bakery operations independently in the absence of the BOM.

• Exemplify urgency, accountability, and operational discipline.

• Collaborate with BOM and Area leadership to identify and resolve operational gaps.

• Maintain operational continuity during leadership transitions or staffing shortages.

• Perform additional duties as required.

WHAT SUCCESS LOOKS LIKE:

• Capable of executing all BOM-level administrative and operational tasks independently.

• The bakery operates at full staffing levels, with a well-trained team adhering to high standards.

• A strong culture of accountability and consistency is established.

• Acts as a dependable operational leader during any coverage scenario.

• Clearly demonstrates readiness and upward mobility towards a BOM role.

QUALIFICATIONS & EXPERIENCE:

• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.

• Strong operational discipline and keen attention to detail.

• Proven ability to coach and develop hourly team members.

• Comfort in fast-paced, high-volume environments.

• Capability to perform all bakery roles during peak business periods.

• Excellent communication and problem-solving skills.

About Insomnia Cookies

Insomnia Cookies is a late-night cookie delivery service that specializes in serving warm, delicious cookies to satisfy your cravings. With a commitment to quality and customer satisfaction, we strive to create a fun and engaging work environment for our employees. Join us in spreading happiness one cookie at a time!

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