About the job
The Assistant Bakery Operations Manager (ABOM) is a pivotal leadership role aimed at cultivating the future leaders of Bakery Operations Managers. ABOMs are expected to operate with the proficiency of a BOM, executing bakery operations with a sense of urgency, precision, and accountability while honing the leadership skills necessary to manage a bakery autonomously.
This position merges hands-on operational excellence with talent development, administrative responsibilities, and team leadership. ABOMs serve as a genuine extension of the BOM and must be prepared to assume full bakery management when required.
KEY RESPONSIBILITIES:
Operational Execution
• Oversee all fundamental bakery operations such as inventory management, scheduling assistance, staff coordination, and administrative tasks
• Ensure strict compliance with product quality, cleanliness, food safety, and guest service standards
• Assist in inventory management, ordering accuracy, and shrink control
• Contribute to scheduling and labor execution to meet operational objectives
Talent & Team Development
• Assist in recruiting, interviewing, onboarding, and training new hires
• Provide consistent coaching and immediate performance feedback
• Hold team members accountable to high standards while fostering a culture of growth
• Ensure onboarding and training initiatives are conducted according to company standards
Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM
• Exemplify urgency, accountability, and operational discipline
• Collaborate with the BOM and Area leadership to identify operational gaps and devise solutions
• Ensure continuity of operations during leadership transitions or staffing shortages
• Perform additional duties as assigned
WHAT SUCCESS LOOKS LIKE:
• Capably execute all BOM-level administrative and operational responsibilities
• Bakery is fully staffed, trained, and operating at exemplary standards
• A strong culture of accountability and consistency is maintained
• Acts as a dependable operational leader during any coverage scenario
• Demonstrates readiness for upward mobility toward a BOM position
QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality sectors
• Strong operational discipline and meticulous attention to detail
• Ability to mentor and develop hourly team members
• Comfortable operating in fast-paced, high-volume environments
• Capable of performing all bakery roles during peak business hours
• Excellent communication and problem-solving abilities
