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Assistant Bakery Operations Manager

On-site Full-time

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Experience Level

Experience

Qualifications

• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and keen attention to detail.• Proven ability to coach and develop hourly team members.• Comfortable working in fast-paced, high-volume environments.• Capable of performing all bakery roles during peak business periods.• Excellent communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) is a pivotal leadership development role aimed at nurturing future Bakery Operations Managers. ABOMs are tasked with executing bakery operations with a sense of urgency, precision, and accountability while honing the leadership skills necessary for independent bakery management.
This position seamlessly combines operational excellence with talent development, administrative oversight, and team leadership. ABOMs serve as a vital extension of the Bakery Operations Manager (BOM) and must be prepared to assume complete bakery ownership when required. Our store is located in Athens, GA at 228 E Clayton St, Athens, GA 30601.

KEY RESPONSIBILITIES:

Operational Execution
• Oversee core bakery operations such as inventory management, scheduling support, staffing coordination, and maintaining administrative checklists.
• Ensure strict compliance with product quality, cleanliness, food safety, and exceptional guest experience standards.
• Assist with ordering processes, inventory accuracy, and shrink control measures.
• Contribute to schedule creation and labor management to achieve operational goals.

Talent & Team Development
• Engage in recruiting, interviewing, onboarding, and training of new staff members.
• Provide consistent coaching and immediate performance feedback.
• Hold team members accountable to established standards while fostering a culture of growth.
• Guarantee that onboarding and training programs are executed according to company standards.

Leadership & Ownership
• Manage bakery operations autonomously in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and Area leadership to identify operational deficiencies and implement effective solutions.
• Ensure operational continuity during leadership transitions or staffing shortages.
• Perform other duties as assigned.

WHAT SUCCESS LOOKS LIKE
  • Capability to independently execute all BOM-level administrative and operational responsibilities.
  • Bakery is fully staffed, trained, and maintaining high operational standards.
  • Strong culture of accountability and consistency is present.
  • Acts as a dependable operational leader during various coverage scenarios.
  • Demonstrates preparedness and potential for advancement to a BOM role.

QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and keen attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.

About Insomnia Cookies

At Insomnia Cookies, we are passionate about delivering delicious cookies and an unforgettable customer experience. We pride ourselves on our innovative approach to bakery operations and are dedicated to fostering a collaborative and dynamic work environment.

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