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Assistant Bakery Operations Manager

Insomnia CookiesChicago IL (Hyde Park)
On-site Full-time $18/hr - $21/hr

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Experience Level

Experience

Qualifications

• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and meticulous attention to detail.• Proven ability to coach and develop hourly team members.• Comfortable thriving in fast-paced, high-volume environments.• Ability to perform all bakery roles during peak business hours.• Excellent communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) serves as a pivotal leadership role aimed at cultivating the next generation of Bakery Operations Managers. ABOMs are tasked with executing bakery operations with exceptional urgency, precision, and accountability while honing the leadership skills essential for independent bakery management.
This position combines hands-on operational excellence with talent development, administrative oversight, and team leadership. ABOMs act as a vital extension of the Bakery Operations Manager (BOM) and must be prepared to assume full bakery ownership when necessary. Join us at our vibrant Chicago, IL (Hyde Park) location at 1105 E 55th St, Chicago, IL 60615.


KEY RESPONSIBILITIES:

Operational Execution
• Manage core bakery operations, including inventory management, scheduling support, staffing coordination, and administrative checklists.
• Ensure strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Assist in ordering, maintaining inventory accuracy, and controlling shrinkage.
• Help create schedules and execute labor plans to achieve operational goals.

Talent & Team Development
• Facilitate recruiting, interviewing, onboarding, and training of new team members.
• Provide consistent coaching and real-time performance feedback.
• Hold team members accountable to high standards while fostering a culture of growth and development.
• Ensure onboarding and training programs are executed in alignment with company standards.

Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with BOM and Area leadership to identify operational gaps and implement effective solutions.
• Maintain operational continuity during leadership transitions or staffing shortages.
• Perform other duties as assigned.

WHAT SUCCESS LOOKS LIKE
• Proficiently execute all BOM-level administrative and operational tasks independently.
• Ensure the bakery is fully staffed, trained, and maintaining high operational standards.
• Foster a strong culture of accountability and consistency.
• Serve as a dependable operational leader during any coverage scenarios.
• Demonstrate clear readiness and potential for advancement to a BOM role.

QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and meticulous attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable thriving in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business hours.
• Excellent communication and problem-solving skills.

About Insomnia Cookies

At Insomnia Cookies, we are passionate about delivering delicious cookies and an unforgettable experience to our customers. Our Hyde Park location is a bustling hub for cookie lovers, and we pride ourselves on our high-quality products and exceptional service. Join our team and be part of a vibrant community dedicated to making every customer's day a little sweeter.

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