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Assistant Bakery Operations Manager

On-site Full-time

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Experience Level

Experience

Qualifications

• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and meticulous attention to detail.• Proven ability to coach and develop team members effectively.• Comfortable working in fast-paced, high-volume environments.• Demonstrated ability to perform all bakery roles during peak business periods.

About the job

The Assistant Bakery Operations Manager (ABOM) is a pivotal leadership role aimed at cultivating the future leaders of our Bakery Operations. ABOMs are tasked with executing bakery operations with an emphasis on speed, precision, and responsibility while honing their leadership capabilities to manage a bakery independently. This position merges hands-on operational excellence with talent development, administrative oversight, and team leadership. ABOMs serve as a vital extension of the Bakery Operations Manager (BOM) and must be prepared to assume full bakery ownership when required. Join us at our Akron location, where we're committed to delivering exceptional experiences to our customers.
 
KEY RESPONSIBILITIES:
 
Operational Execution
• Oversee all essential bakery operations, including inventory management, scheduling support, staffing coordination, and administrative tasks.
• Ensure strict compliance with product quality, cleanliness, food safety, and guest experience standards.
• Assist with ordering processes, maintain inventory accuracy, and control waste.
• Help in creating schedules and executing labor plans to achieve operational goals.
 
Talent & Team Development
• Aid in the recruitment, interviewing, onboarding, and training of new team members.
• Provide ongoing coaching and immediate performance feedback.
• Hold team members accountable to established standards while fostering a culture of growth and development.
• Ensure that onboarding and training programs are conducted in accordance with company standards.
 
Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and Area leadership to identify operational gaps and implement effective solutions.
• Maintain operational continuity during leadership transitions or staffing shortages.
• Perform additional duties as needed.
 
WHAT SUCCESS LOOKS LIKE
 
• Capable of executing all BOM-level administrative and operational responsibilities independently.
• Bakery is consistently staffed, trained, and operating at high standards.
• A strong culture of accountability and consistency is evident.
• Acts as a dependable operational leader during any coverage scenario.
• Clearly demonstrates readiness and potential for advancement to a BOM role.
 
QUALIFICATIONS & EXPERIENCE:
 
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and meticulous attention to detail.
• Proven ability to coach and develop team members effectively.
• Comfortable working in fast-paced, high-volume environments.
• Demonstrated ability to perform all bakery roles during peak business periods.

About Insomnia Cookies

Insomnia Cookies is dedicated to delivering the ultimate cookie experience, providing customers with freshly baked cookies, ice cream, and an inviting atmosphere. We pride ourselves on our commitment to quality and customer satisfaction.

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