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Assistant Bakery Operations Manager

Insomnia CookiesCollege Park MD
On-site Full-time $18/hr - $22/hr

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Experience Level

Experience

Qualifications

• 1+ year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and attention to detail.• Ability to coach and develop hourly team members.• Comfortable working in fast-paced, high-volume environments.• Ability to perform all bakery roles during peak business periods.• Strong communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) serves as a crucial stepping stone towards becoming a Bakery Operations Manager. This role demands a proactive approach to bakery operations, ensuring tasks are executed with precision, timeliness, and accountability while fostering essential leadership skills necessary for independent bakery management.

The ABOM role combines hands-on operational expertise with talent development, administrative responsibilities, and team leadership. Acting as a vital extension of the Bakery Operations Manager (BOM), ABOMs are prepared to take full ownership of bakery operations as needed.

KEY RESPONSIBILITIES:

Operational Execution
• Oversee core bakery operations, including inventory management, scheduling, staffing, and administrative tasks.
• Uphold stringent standards for product quality, cleanliness, food safety, and customer experience.
• Assist in the management of ordering processes, inventory accuracy, and shrinkage control.
• Aid in schedule development and labor execution to achieve operational goals.

Talent & Team Development
• Facilitate recruitment, interviewing, onboarding, and training of new employees.
• Provide ongoing coaching and real-time performance feedback to team members.
• Enforce accountability standards while nurturing a culture of growth and development.
• Ensure adherence to company standards in onboarding and training programs.

Leadership & Ownership
• Take charge of bakery operations independently in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and area leadership to identify and address operational challenges.
• Ensure seamless continuity of operations during leadership transitions or staffing shortages.
• Perform additional duties as required.

WHAT SUCCESS LOOKS LIKE:
• Successfully manage all BOM-level administrative and operational responsibilities independently.
• Maintain a fully staffed, trained bakery that meets high operational standards.
• Foster a strong culture of accountability and consistency.
• Serve as a dependable operational leader during coverage scenarios.
• Show clear readiness for progression to a BOM role.

QUALIFICATIONS & EXPERIENCE:
• A minimum of 1 year of leadership experience in restaurant, retail, or hospitality settings.
• Strong operational discipline and meticulous attention to detail.
• Proficient in coaching and developing team members.
• Comfortable working in a dynamic, fast-paced environment.
• Ability to perform all bakery roles during peak operational times.
• Excellent communication and problem-solving capabilities.

About Insomnia Cookies

Insomnia Cookies is a beloved brand known for its delicious baked goods and exceptional customer service. We are committed to creating a positive and engaging work environment where our team members can thrive and develop their skills.

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