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Assistant Bakery Operations Manager

Insomnia CookiesRichardson TX
On-site Full-time

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Experience Level

Experience

Qualifications

• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline with keen attention to detail.• Proven ability to coach and develop hourly team members.• Comfortable in fast-paced, high-volume environments.• Ability to perform all bakery roles during peak business periods.• Excellent communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) plays a pivotal role in our leadership pipeline, aimed at cultivating the next wave of Bakery Operations Managers. In this dynamic position, ABOMs are expected to perform at near-BOM capacity, executing bakery operations with a sense of urgency, precision, and accountability while honing the leadership skills necessary to manage a bakery independently.

This role combines hands-on operational excellence with talent development, administrative oversight, and team leadership. As a key extension of the Bakery Operations Manager (BOM), ABOMs must be prepared to take full ownership of bakery operations when required. Our Richardson location, situated at 3000 Northside Blvd., Ste. 300, Richardson, TX., is the hub for this exciting opportunity.

KEY RESPONSIBILITIES:

Operational Execution
• Oversee core bakery operations, including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Uphold stringent standards for product quality, cleanliness, food safety, and guest experience.
• Assist with ordering, maintaining inventory accuracy, and controlling shrinkage.
• Aid in the creation of schedules and labor management to achieve operational targets.

Talent & Team Development
• Facilitate the recruitment, interviewing, onboarding, and training of new team members.
• Provide consistent coaching and real-time feedback on performance.
• Hold team members accountable to set standards while fostering a culture of growth and development.
• Ensure onboarding and training programs are aligned with company standards.

Leadership & Ownership
• Manage bakery operations independently in the absence of the BOM.
• Exhibit urgency, accountability, and operational discipline.
• Collaborate with the BOM and area leadership to identify operational gaps and implement effective solutions.
• Ensure continuity of operations during leadership transitions or staffing shortages.
• Perform other duties as assigned.

WHAT SUCCESS LOOKS LIKE:

• Ability to execute all BOM-level administrative and operational tasks independently.
• Bakery is fully staffed, trained, and operating to high standards.
• Strong culture of accountability and consistency within the team.
• Acts as a dependable operational leader during any coverage scenario.
• Clearly demonstrates readiness for upward mobility towards a BOM role.

QUALIFICATIONS & EXPERIENCE:

• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline with keen attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.

About Insomnia Cookies

Insomnia Cookies is a leading provider of delicious, warm cookies delivered straight to your door. With a commitment to quality and customer satisfaction, we are dedicated to creating a welcoming environment for both our customers and employees.

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