Assistant Community Manager - Hollywood

SentralLos Angeles, CA

On-site Full-time

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Experience Level

Experience

Qualifications

To succeed in this role, candidates should possess the following qualifications: Strong interpersonal and communication skills. Proactive problem-solving abilities. Detail-oriented with excellent organizational skills. Experience in property management or hospitality is a plus. A commitment to customer service excellence.

About the job

About Sentral

Sentral is a pioneering network of communities revolutionizing modern living. Our mission is to become the foremost residential hospitality operator by delivering exceptional performance, elevating experiences, and cultivating a connected community network. We redefine the essence of home with our Home+ concept, enhancing convenience, connectivity, and comfort. Our unique communities are situated in prime locations and offer cutting-edge technology services and luxurious amenities designed to elevate daily life. With properties in vibrant cities like Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, we invite you to live life on your terms.

At Sentral, our core values reflect our unwavering commitment to our employees. We prioritize service excellence, embrace ownership mentality, and continuously seek to uplift each other. We believe in fostering personal growth, career development, and promoting workforce diversity. Through ongoing learning opportunities, leadership coaching, and mentorship programs, we cultivate an empowering environment grounded in empathy and growth. Our team consists of curious individuals who are dedicated to continuous learning and achieving outstanding results.

Discover more about us at www. Sentral.com.

Position Overview and Responsibilities

Sentral is seeking individuals who prioritize people and excel at exceeding expectations. The ideal candidates will demonstrate a can-do attitude, a growth mindset, and entrepreneurial spirit. In this role, the Assistant Community Manager will report directly to the General Manager and be responsible for various administrative and organizational tasks including communication with residents, collecting rent, basic bookkeeping, coordinating property viewings, and overseeing facility maintenance. Additionally, this role includes evaluating applicants and negotiating contracts.

This is an in-person role based in Hollywood, CA, with a work schedule from Tuesday to Saturday, 9 AM to 6 PM.

Key Responsibilities:

Maintain Sentral’s standards, best practices, policies, and commitment to excellence in customer service.
Assume duties of the General Manager during their absence, following company and community guidelines.
Build positive relationships with residents and guests to ensure they feel valued.
Address resident and guest inquiries and concerns promptly.
Manage the resident lease renewal process and oversee retention metrics.
Monitor community operations to ensure high-quality service delivery.

About Sentral

Sentral is dedicated to transforming residential living through enhanced hospitality, innovative technology, and premium amenities. We provide a supportive work environment that values personal growth, diversity, and continuous improvement.

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About Sentral Sentral is at the forefront of redefining community living. Our mission is to lead the residential hospitality sector through exceptional service, enriched experiences, and a network of interlinked neighborhoods. We elevate the convenience, connectivity, and comfort of home—what we call Home+. Our unique communities feature prime locations, inn…

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Assistant Community Manager - Hollywood

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About Sentral Sentral is a pioneering network of communities revolutionizing modern living. Our mission is to become the foremost residential hospitality operator by delivering exceptional performance, elevating experiences, and cultivating a connected community network. We redefine the essence of home with our Home+ concept, enhancing convenience, connectivity, and comfort. Our unique communities are situated in prime locations and offer cutting-edge technology services and luxurious amenities designed to elevate daily life. With properties in vibrant cities like Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, we invite you to live life on your terms. At Sentral, our core values reflect our unwavering commitment to our employees. We prioritize service excellence, embrace ownership mentality, and continuously seek to uplift each other. We believe in fostering personal growth, career development, and promoting workforce diversity. Through ongoing learning opportunities, leadership coaching, and mentorship programs, we cultivate an empowering environment grounded in empathy and growth. Our team consists of curious individuals who are dedicated to continuous learning and achieving outstanding results. Discover more about us at www.Sentral.com. Position Overview and Responsibilities Sentral is seeking individuals who prioritize people and excel at exceeding expectations. The ideal candidates will demonstrate a can-do attitude, a growth mindset, and entrepreneurial spirit. In this role, the Assistant Community Manager will report directly to the General Manager and be responsible for various administrative and organizational tasks including communication with residents, collecting rent, basic bookkeeping, coordinating property viewings, and overseeing facility maintenance. Additionally, this role includes evaluating applicants and negotiating contracts. This is an in-person role based in Hollywood, CA, with a work schedule from Tuesday to Saturday, 9 AM to 6 PM. Key Responsibilities: Maintain Sentral’s standards, best practices, policies, and commitment to excellence in customer service.Assume duties of the General Manager during their absence, following company and community guidelines.Build positive relationships with residents and guests to ensure they feel valued.Address resident and guest inquiries and concerns promptly.Manage the resident lease renewal process and oversee retention metrics.Monitor community operations to ensure high-quality service delivery.

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