Assistant Community Manager (Hotel Experience Preferred)

SentralAustin, TX, US

On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, candidates should possess:Previous experience in a hotel or hospitality environment. Strong interpersonal and communication skills. A proactive approach to problem-solving and decision-making. Ability to work collaboratively in a team-oriented environment. Basic understanding of financial processes and bookkeeping. Flexibility to adapt to changing priorities and demands.

About the job

About Sentral

Sentral is revolutionizing community living by offering a unique blend of residential hospitality. Our mission is to lead the industry through exceptional performance, enriched experiences, and a cohesive network of communities. With a focus on Home+, we elevate the comfort, convenience, and connectivity that a home provides. Our distinct communities are located in prime urban settings and come equipped with innovative technology and top-notch amenities designed to enhance daily living. Experience life on your own terms in vibrant cities such as Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more locations launching soon.

Our core values emphasize our dedication to our employees, prioritizing service excellence, ownership mentality, and continuous improvement. We believe in fostering a culture of personal growth, career advancement, and diversity within our workforce. Through ongoing learning and development opportunities, leadership coaching, and mentorship programs, we cultivate an empowering environment rooted in empathy and growth. Our team comprises curious and adventurous individuals who are committed to continuous learning and achieving outstanding results.

Discover more about us at www. Sentral.com.

Position Overview and Responsibilities

As a vital member of the Sentral team, the Assistant Community Manager will embody a proactive, solution-oriented mindset with an entrepreneurial spirit. Reporting directly to the General Manager, you will manage administrative and organizational tasks such as engaging with residents, processing rent payments, maintaining basic financial records, scheduling property viewings, and ensuring facility upkeep. Additionally, you will evaluate prospective tenants and negotiate lease agreements.

This is an in-person role located on-site at the property.

Key Responsibilities:

Maintain Sentral’s standards, policies, and commitment to excellent customer service.
Assume the General Manager's responsibilities in their absence, in line with company and community protocols.
Build strong relationships with residents and guests to foster a welcoming atmosphere.
Address resident and guest inquiries and concerns promptly.
Oversee the lease renewal process and enhance resident retention efforts.

About Sentral

Sentral is at the forefront of transforming community living by merging hospitality with residential experiences. Our commitment to excellence, innovation, and community connection sets us apart in the industry.

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Assistant Community Manager (Hotel Experience Preferred)

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About SentralSentral is revolutionizing community living by offering a unique blend of residential hospitality. Our mission is to lead the industry through exceptional performance, enriched experiences, and a cohesive network of communities. With a focus on Home+, we elevate the comfort, convenience, and connectivity that a home provides. Our distinct commun…

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