Assistant Customer Service Manager

Manitoulin Group of CompaniesGore Bay

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for a candidate with strong organizational skills, excellent communication abilities, and a passion for customer service. Experience in a supervisory role or customer service environment is preferred. A detail-oriented mindset and the ability to handle multiple tasks will be essential for success in this position.

About the job

Key responsibilities

Support the supervision of customer service activities and team members
Help provide prompt and attentive assistance to customers
Take part in efforts to improve customer satisfaction

Role focus

This role centers on maintaining quality service and supporting both customers and the internal team. The Assistant Customer Service Manager plays a part in shaping the customer experience and contributing to ongoing service improvements.

About Manitoulin Group of Companies

The Manitoulin Group of Companies is a leading provider of transportation and logistics services across Canada. We pride ourselves on our commitment to customer satisfaction and our ability to deliver customized solutions to meet our clients' needs. With a dedicated team and a focus on innovation, we are at the forefront of our industry.

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